Catering Lead

Position: Catering Lead Location: 901 Howe Avenue, SACRAMENTO, CA, 95825 Essential Duties and Responsibilities Process, prepare, and deliver catering orders to clients. Assist in organizing a team of employees to execute large catering orders. Provide excellent customer service by following up with customers after an order is complete. Promptly follow up on all customer calls and requests efficiently. Manage existing accounts to ensure ongoing repeat catering sales. Collaborate with café teams and the Regional Catering Sales Manager to uncover and pursue additional business. Create a targeted game plan for increasing catering sales, involving strategic planning, cold calling, presentation skills, and effective closing sales techniques. Utilize Outlook Calendar and other online resources to maximize organization, game plan, and follow‑up. Communicate effectively via email. Undergo reference checks as part of the hiring process. Education and Experience High school degree or equivalent. Excellent organization, customer service, and time‑management skills. Enthusiastic, energetic, and positive attitude. Ability to work well under pressure and with a diverse group of people. Proven track record of success. Valid driver’s license and reliable transportation. Perks Competitive hourly rate including tips. Flexible work schedules. Meal discounts. Health benefits. Development opportunities. Compensation Minimum wage up to $20 per hour plus tips. Competitive wages, flexible schedules, meal discounts, medical/dental/vision benefits, and paid sick leave. Physical Standards Must stand and move with well‑paced mobility for up to ten (10) hours. Must safely lift pots, pans, glassware, boxes, etc., up to 50 pounds. Must read and write effectively for communication. Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position, and the associate may be required to perform other duties to meet business needs. Flynn Panera reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. EEO Statement Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. #J-18808-Ljbffr