Seasonal Restaurant Server

Job Title: Seasonal Restaurant Server Department: Food and Beverage Reports To: Food and Beverage Manager Summary Sells and serves food and beverages in an efficient, professional manner according to restaurant standards. Responsible for ensuring restaurant patrons have a positive experience by providing excellent wait service to ensure customer satisfaction. Duties and Responsibilities Completes all assigned opening/closing side work to prepare dining room, bar, kitchen and service stations for efficient operation during meal periods. Cleans, organizes and maintains assigned stations and all service areas prior to, during and after meal time rush. Applies knowledge of full menu and other restaurant information such as restaurant hours, table numbers and payment options. Uses suggestive selling techniques to offer food specials, menu items, daily desserts and other types of promotions. Serves customers in a professional manner as per training guidelines. Observes diners to respond to any additional requests and to determine when the meal has been completed. Maintains service areas such as the kitchen, dining room, bar and service stations during entire shift. Cross-serves and/or assists team members on an as-needed basis. Carries service trays in and out of kitchen, bar and dining room. Receives customer payments, completes guest check transactions and tends proper change to customers. Total bill, presents to guest and accepts payment; tenders proper change to guests using responsible cash handling procedures. Turns in all cash and change transactions at the end of each shift. Communicates all concerns to management including issues with health, sanitation, staff, inventory and guests. Re-stocks items in dining room and bar as needed and alerts kitchen staff and manager of stock shortages. Understands and complies with health/sanitation and alcohol standards. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Physical Demands The employee must frequently lift and/or move up to 40 pounds. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; climb or balance and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and taste or smell. #J-18808-Ljbffr