Clerical Assistant 2

Salary

$36,831.00 - $54,162.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-55828-00102

Department

Municipal Retirement System

Division

MR Pa Mun Retire

Opening Date

08/07/2026

Closing Date

8/21/2026 11:59 PM Eastern

Job Code

00102

Position Number

50408651

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST03

Bureau / Division Code

00710001

Bureau / Division

Pennsylvania Municipal Retirement System

Worksite Address

1721 North Front Street

City

Harrisburg, Pennsylvania

Zip Code

17102

Contact Name

Robert Lacy

Contact Phone

View phone number on click.appcast.io

Contact Email

View email address on click.appcast.io

THE POSITION

Start a bright and engaging career as a Clerical Assistant 2 with the PA Municipal Retirement System. This role lets you support daily operations that help municipalities and members receive clear and accurate service. Your attention to detail strengthens communication and recordkeeping across the agency. Join a team that values organization, professionalism, and steady support.

DESCRIPTION OF WORK

This role supports essential operational tasks by managing communications, organizing records, and assisting internal staff and members with clear information and timely processing. As a Clerical Assistant 2, you will perform the following duties:

• Communication Handling: Field telephone, email, and fax inquiries, determine service needs, and direct requests to appropriate staff
• Visitor Reception: Greet visitors, monitor entry activity, verify authorization, and maintain accurate sign in records
• Mail Processing: Sort, time stamp, scan, name, and distribute incoming mail and prepare outgoing mail for courier pickup
• Data Verification: Research benefit and payroll information, review pension data, and provide forms or documents when requested
• Operations Support: Process quarterly reports, retirement calculations, Act responses, certificates, and new member enrollments
• Document Preparation: Compile materials for mass mailings, compose reports or correspondence, and track office supply needs

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full time employment, 37.5 hours per week.
• Work hours are 7:45 AM to 4:15 PM, Monday - Friday, with a 1-hour lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week after successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; o r
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will no t be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.