Fitness Coordinator

We are a leading non‑profit committed to strengthening community through youth development, healthy living, and social responsibility. This position is responsible for the creation, implementation, registration, record‑keeping, and delivery of wellness programs and for leading assigned aquatic functions while ensuring safety is a top priority. The ideal candidate must have a demonstrated track record of delivering high‑quality programs, combined with the ability to manage the administrative components of the job. Strong organizational and time‑management skills are necessary to ensure that members and participants have a high‑quality experience at the Y. Responsibilities include supervision and training of staff, and the development of new and innovative ideas to grow and expand existing programs. Our Mission and Core Values are brought to life by our culture. It is who we are, who we aspire to be, and how we show up every day. We are cause‑driven and commit to welcoming, nurturing, hopeful, determined, and genuine interactions with all. Qualifications Bachelor's degree in a related field or 3 years of related experience. 1–2 years of related experience in a supervisory role preferred. Certifications: ASHI Basic Life Support (ASHI CPR Pro), First Aid, Lifeguard Certification, and Swim Instructor Certification preferred. Background & Experience Supervisory experience in a member/customer service‑related role required. Flexibility in work schedule, including evenings and some weekends. Excellent organizational, member engagement, staff development, administrative, and communication skills. Knowledge and experience working with diverse populations preferred. High energy, positive, "can‑do" attitude, flexibility, teamwork, and attention to detail to help this candidate be successful. Essential Functions Create and foster a strong atmosphere of teamwork and cooperation among staff. Recruit, interview, and hire healthy living and aquatics staff, subject to the approval of the Executive Director. Maintain a constant focus on member service as the number one priority of the healthy living and aquatic departments. Supervise, lead, and schedule classes and personal training sessions on a daily basis. Manage aquatic programs, enrollments, and registrations, marketing of programs, and member/participant experience. Monitor program usage, check‑in and service procedures, cancellations, and changes. Ensure accurate processing and management of program software systems including Daxko and others. Track program usage, inquiries, terminations, etc.; prepare daily, weekly, and monthly reports and schedules; collect and distribute program evaluations, conduct quality checks and satisfaction surveys. Assist with member relations, service inquiries, complaints, and concerns related to the aquatic and wellness department. Attend to new program sign‑ups and program needs; process financial assistance requests as needed. Possibly responsible for class attendance counts, monthly schedule, and healthy lifestyle and aquatics staff payroll. Promote program awareness through publications, marketing materials, and member promotions; participate in facility and community events. Maintain fitness equipment and produce weekly/monthly checklist reports for both Wellness and Aquatic Departments. Assist with employee and member wellness and aquatic activities. Assist with fundraising and special event efforts; serve as a staff liaison for the fundraising team and provide staff leadership for branch special events. Attend all required meetings and YMCA activities. Perform other duties as assigned. YMCA Leadership Competencies Values – Models and teaches the Y's values. Decision Making – Provides others with frameworks for making decisions. Project Management – Develops plans and manages best practices through team engagement. Finance – Effectively creates and manages budgets. Quality Results – Holds staff accountable for high‑quality results using a formal process to measure progress. Self‑Development – Shares new insights. Emotional Maturity – Utilizes non‑threatening methods to address sensitive issues and inappropriate behavior or performance. Mission To put Christian principles into practice through programs, services, and relationships that build healthy spirit, mind, and body for all. Values The YMCA is committed to putting Christian principles into practice. Programs, activities, and relationships teach and model Christian values to strengthen children, families, and communities. We are a private, nonprofit, membership‑based organization that serves the greater Fort Worth area, encouraging individuals to move from participant to member to volunteer, donor, and advocate. Programs are developmental, helping people grow in spirit, mind, and body while recognizing the benefits of recreational time and pursuits. We strive to be fairly priced, affordable to all, and perceived as good value. Charitable and earned revenue together provide necessary resources to accomplish our mission. A generous, easily accessible financial assistance program keeps our programs and facilities open to all. In 2024, staff and volunteers will begin strategies to bring the vision back as a priority. Areas of Impact Youth Development: Empowering young people to reach their full potential. Healthy Living: Improving individual and community well‑being. Social Responsibility: Providing support and inspiring action in our communities. Compensation & Benefits The YMCA of Metropolitan Fort Worth offers a competitive salary and benefits package for selected candidates. The yearly salary range for this position is $14–$17 per hour, commensurate with experience. The YMCA provides competitive health, dental, and vision benefits; long‑term disability; a medical and dependent care reimbursement plan; an employee assistance plan; free family membership; discounts on Y programs including summer camps, enrichment classes, youth sports, childcare and more; and eligibility to enroll in a 403(b) tax‑deferred account at the beginning of employment. A 12% retirement contribution is paid by the YMCA upon meeting eligibility requirements. Paid time off (PTO) is based on hours worked and years of service, with training and leadership development opportunities. It is a requirement that the incumbent lives in the community served by the YMCA of Metro Fort Worth. This job description is not intended to be all inclusive. The employee will also perform other reasonable duties and will be responsible for implementing the policies, procedures and standards established by the Metropolitan Board, the branch Board of Managers and the Association Leadership. Job descriptions are reviewed periodically and may be revised at the discretion of management. This job description is not a written or implied contract. #J-18808-Ljbffr YMCA of Metropolitan Fort Worth