Enterprise IT Service Desk Analyst — White-Glove Support

Abacus Labs

Abacus is seeking an Enterprise Service Desk Analyst to provide client-facing technical support, triage and resolve standard desktop, software, access, connectivity, and peripheral issues. You will support Microsoft 365, Active Directory, MFA, VPN, and endpoint-related requests while maintaining detailed documentation and timely escalation when needed. The role emphasizes first-contact support, strong client communication, and adherence to ticketing processes. #J-18808-Ljbffr ABACUS

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Vacancy posted 22 hours ago

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