IT Service Desk Analyst II — Frontline Tech Support
Kirkland & Ellis
Kirkland & Ellis in Chicago is seeking a seasoned frontline technical support professional to be the first point of contact for technology issues and to manage incidents from start to finish. You will troubleshoot Microsoft Windows and Office 365, Citrix, VPN, and mobile devices while collaborating with desktop and infrastructure teams to deliver reliable service and a strong user experience. The role emphasizes documentation, knowledge sharing, on-call duties, and customer satisfaction. #J-18808-Ljbffr Kirkland & Ellis
Vacancy posted 2 days ago
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