Office Administrator

Job Full Description

Office Administrator Job Summary:


We are seeking a professional, organized, and customer-focused Office Administrator to join a growing premier manufactured home community in Rockford, MI. This position serves as the primary administrative support for the community office, assisting residents, vendors, and internal staff while helping ensure day-to-day operations run smoothly.


The ideal candidate enjoys working with people, thrives in a role that balances administrative responsibilities with customer interaction, and can confidently manage multiple priorities throughout the day. This is an excellent opportunity for someone seeking a long-term position with a stable and growing organization.


Office Administrator Responsibilities:

• Answer incoming phone calls, take messages, and provide professional customer service to residents, vendors, and visitors
• Assist residents with questions, requests, paperwork, and general community-related inquiries
• Perform general administrative duties including filing, data entry, document management, and correspondence
• Monitor and respond to emails in a timely and professional manner
• Coordinate communication between residents, vendors, service providers, and internal staff
• Assist with warranty and service-related documentation and follow-up
• Support new home closings by preparing paperwork, coordinating information, and assisting with scheduling activities
• Maintain accurate records and documentation within company systems
• Collect mail and distribute information as needed
• Help ensure the office operates efficiently while maintaining a positive experience for residents and guests
• Learn community processes, home options, warranties, and procedures to better support residents and staff
• Perform additional administrative and customer service duties as assigned

Schedule & Pay:

• Monday - Friday 8:30am-5pm
• $20/HR based on experience

Office Administrator Qualifications:

• Previous administrative, office support, customer service, reception, property management, leasing, or service coordination experience preferred
• Strong communication and interpersonal skills
• Proficiency with Microsoft Office including Outlook, Word, and Excel
• Ability to multitask and adapt to changing priorities throughout the day
• Strong organizational skills and attention to detail
• Professional demeanor with the ability to remain calm and courteous during difficult situations
• Reliable attendance and a strong work ethic
• Willingness to learn new systems, processes, and industry-specific knowledge

Apply Now!

• Send Grant your resume: View email address on click.appcast.io
• Give our office a call: View phone number on click.appcast.io
• Stop by our office: 1760 44th Street SW, Suite 10, Wyoming, MI 49519, Inside the Chateau Centre

Location: Rockford, MI


Position Type: Full-time, Evaluation Hire


What Makes Express Employment Professionals Different?


Express Employment Professionals is a local employment agency that has been helping people find great jobs in Grand Rapids since 1996. We focus on helping people find permanent, long term positions at some of the best companies in the area. Every week we are actively working with 130+ companies in the Greater Grand Rapids area.


Express has a wide variety of jobs available, including:

• Light Industrial
• Skilled Trades
• Administrative
• Professional

Benefits of working with Express:

• Weekly Pay
• Medical, Dental, Vision, Short-Term Disability, and Life Insurance
• 401(K) Savings Plan
• Holiday and Vacation Pay
• Scholarship programs
• Free Online Training

Apply today on the ExpressJobs app! Search for other great job openings in your area, build your profile, and apply, all from your mobile device. Available in the or .

Grand Rapids, MI
1357
1760 44th St SW
#10
Grand Rapids, MI 49519