Shift Lead at Voodoo Doughnut

Shift Lead - Voodoo - Denver International Airport About the Position First Meridian Services, Inc. is committed to building a workplace that excites, rewards, and supports you—one where passionate, professional, and knowledgeable individuals can grow and thrive. We are constantly seeking great people who will make us even greater. Responsibilities Provide excellent guest service, ensuring guests receive courteous, friendly, helpful, and prompt attention. Assist in accomplishing the goals of the location set forth by the General Manager. Support shifts to ensure accurate and timely production of product, service times, and flow. Maintain morale by fostering a professional, positive atmosphere. Ensure informed communication with management and employees verbally and via the 7Shifts Log. Maintain the restaurant organized, stocked, cleaned, and sanitized. Assist in training and development of team members around processes and procedures at each station. Support each shift to ensure company and brand standards are met. Follow operating procedures for cash handling, ensuring cash control, correcting errors, and reporting mistakes or theft. Complete daily administrative paperwork as needed and other paperwork as requested, including prohibited items logs. Respond to customer concerns in a timely and professional manner. Support new programs, policies, or products each shift as introduced by the General Manager. Assist the General Manager in producing an accurate inventory and monitoring inventory levels to place orders and requisitions. Follow food safety and sanitation guidelines. Required Skills and Abilities Genuine interest in providing a positive guest experience. Friendly, outgoing, approachable personality. Ability to work well with others and support a positive work environment. Ability to work in a fast‑paced environment. Dependable and flexible to work nights, weekends, and holidays. Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations. Strong communication skills and ability to handle stressful situations. Strong problem‑solving skills and ability to exercise good judgment. Ability to use basic math (addition, subtraction, basic fractions). Must pass a 10‑Year background check. Education and Experience High School diploma or equivalent. 1+ years of restaurant experience. ServeSafe Certified (plus). Working Environment Airport: This position operates in a climate‑controlled international airport environment. The temperature, volume of noise, and exposure to the public is outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport. Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence. Physical Requirements Bend – Occasionally. Communicate Orally – Constantly. Climb/Crawl – Occasionally. Evaluating – Frequently. Sit – Rarely. Perform Calculations – Occasionally. Kneel – Occasionally. Read/Comprehend – Regularly. Squat – Occasionally. Reason/Analyze – Regularly. Stand/Walk – Constantly. Write – Occasionally. Benefits & Perks Starting pay at $23 an hour. Health, Dental, and Vision benefits to full‑time employees after 1 year. Free RTD/Light Rail pass or free parking pass. Free meals. 401(k). 30% employee discount. Career training and advancement opportunities. Opportunity to work with great people. Equal Opportunity Employer First Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status. #J-18808-Ljbffr First Meridian Services