Loan Sales Specialist

Job Overview

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. The role offers dynamic professional development and advancement opportunities in a supportive environment. Compensation recognizes individual achievements and team success, with a target base salary range of $17.00‑$20.00 and a competitive additional compensation program based on performance.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in‑house systems.
• Clearly educate and inform customers on optional insurance products, ensuring they have a thorough understanding of the loans, terms and their options.

Qualifications

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.

Location & Schedule

Location: On site. The schedule is Monday‑Friday during standard business hours, with some extended hours during the week as needed, which may include Saturday.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
• Up to 4% matching 401(k).
• Employee Stock Purchase Plan (10% share discount).
• Tuition reimbursement.
• Paid time off (15 days’ vacation per year, prorated based on start date).
• Paid sick leave as determined by state or local ordinance (prorated based on start date).
• 11 Paid holidays (4 floating holidays, prorated based on start date).
• Paid volunteer time (3 days per year, prorated based on start date).

About OneMain

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well‑being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow.

Equal Employment Opportunity

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.