Director of Banquets

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. Director of Banquets Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it’s a way of life. Don’t just imagine the possibility—join us. Your Leadership Oversee the daily operation of the Banquet department, including recruiting, hiring, training, scheduling, staffing, and supervision of all staff Act as a liaison for the hotel and serve as the point of contact for clients during their event Develop and maintain all policies, training manuals, procedures, and quality standards within the department Manage, in conjunction with the Executive Steward, the inventory, control and breakage/loss reduction of china, glass, and silver as it relates to function and banquet services Provide daily support and guidance to Banquet Associates and monitor job performance to ensure a successful meeting/banquet experience for the guest Work with all other departments to execute client events and meetings Inspect and oversee the cleanliness and maintenance of all function spaces, public areas, and service areas on banquet levels Ensure the department abides by all safety and sanitation policies Create and maintain staffing schedules, ensuring appropriate coverage for events and functions Develop and manage departmental budgets, forecasts, and financial reports, monitoring expenses and revenue performance Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards Conduct regular inspections of banquet facilities, equipment, and amenities to ensure cleanliness, safety, and functionality Work collaboratively with Meetings & Events and Culinary to ensure flawless execution of events Perform additional duties as assigned that may be outside the scope of duties, based on business needs About You You are passionate about banquet operations You are exceptional in leading a team You have the ability to work independently or as part of a team You can prioritize and organize work assignments and multi-task You are passionate about providing exceptional service and creating memorable moments You are open to learning, developing, and growing both yourself, personally, and helping others do the same You are trustworthy and have integrity Must Haves Prior Director of Banquets or Banquet Manager experience Excellent verbal and written communication skills Knowledge of budgeting and forecasting, a plus Proven success in customer service and guest recovery Ability to supervise subordinate staff, including assigning duties, motivating and mentoring, evaluating service, and taking disciplinary action when necessary Ability to handle multiple priorities in a results‑oriented environment, delivering quality service and meeting deadlines consistently Microsoft Office products; Word, Excel, PowerPoint, and Outlook Embrace technology – continually learn, adapt and master new operating systems Knowledge of food and alcoholic beverages Ability to work a flexible schedule including weekends and holidays Luxury hotel experience, a plus You Will Enjoy Discretionary Time Off Healthcare benefits Health Savings Account and Flexible Spending Accounts 401k retirement plan with company matching, fully vested, and loan option Banking and investing program offers preferred rewards, mortgage discount, and waived fees Fertility & Family Forming Assistance Parental leave pay differential Pet Insurance Hotel discounts Free meals Fitness & wellness discounts LinkedIn Learning membership Hearts of Pendry community engagement Associate’s events throughout the year Physical Requirements Grasping, holding, sitting, walking, repetitive motions, bending over Ability to stand and have mobility for extended periods during scheduled shift Ability to lift and carry up to 50 pounds regularly and for extended periods during shift Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi‑regular basis In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale for Director of Banquets is $105k - $125k. The pay scale is the base salary wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. #J-18808-Ljbffr