Community Support Specialist - Senior Living

Greets residents, family, visitors and staff pleasantly and seeks to assist them. Recognizes and communicated necessary information to residents and family, addressing their concerns in a timely manner. Assists everyone who enters the Blakeford campus through the Independent Living entrance. Seeks to provide a lasting impression upon all who enter of professionalism, confidence, and hospitality. Works with the Transportation Services to ensure that resident requests for transportation are fulfilled in a timely and efficient manner. Directs administrative work flow/scheduling of transportation Prepares Maintenance and Housekeeping Work Orders as requested by residents and/or personnel. Maintains the Work Order Tracking System. Ensures the Front Office is organized, presentable and running smoothly.. Answers phone calls in a professional manner, assisting callers when needed, and routing callers to their appropriate destination. Write receipts to residents for rent and miscellaneous payments. Provides assistance with mail including: sorting mail upon its arrival, weighing outgoing mail, and selling stamps. All other duties as assigned. Essential Functions & Responsibilities Greets residents, family, visitors and staff pleasantly and seeks to assist them. Recognizes and communicated necessary information to residents and family, addressing their concerns in a timely manner. Assists everyone who enters the Blakeford campus through the Independent Living entrance. Seeks to provide a lasting impression upon all who enter of professionalism, confidence, and hospitality. Works with the Transportation Services to ensure that resident requests for transportation are fulfilled in a timely and efficient manner. Directs administrative work flow/scheduling of transportation Prepares Maintenance and Housekeeping Work Orders as requested by residents and/or personnel. Maintains the Work Order Tracking System. Ensures the Front Office is organized, presentable and running smoothly.. Answers phone calls in a professional manner, assisting callers when needed, and routing callers to their appropriate destination. Write receipts to residents for rent and miscellaneous payments. Provides assistance with mail including: sorting mail upon its arrival, weighing outgoing mail, and selling stamps. All other duties as assigned. Education & Experience High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience. Basic personal computer skills, including e-mail, word processing, spread sheet, and graphics. Why You’ll Love Being a Blakeford Community Support Specialist Competitive pay Health, dental, vision insurance and other benefits Company-paid life and short-term disability On-site team member gym Paid time off with cashout option 403(b) with employer match Tuition reimbursement and scholarship programs Award-winning team member appreciation events and so much more! Blakeford at Green Hills is an equal opportunity employer that feels like family. We look forward to meeting you! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Blakeford Senior Life