Project Support Associate
Red Shift
Project Support Associate
Our professional, service-oriented client is seeking a detail-focused Project Support Associate to provide administrative, customer service, and project coordination support within a collaborative office environment. This role is ideal for someone who enjoys balancing client interaction with behind-the-scenes operational support and thrives in a structured, fast-paced setting.
The Project Support Associate plays a key role in supporting sales, operations, and project workflows while ensuring a positive experience for customers and internal teams.
Key Responsibilities
- Respond to customer inquiries via phone and email in a professional and timely manner
- Enter and track incoming product orders within internal systems
- Review vendor order confirmations and investigate discrepancies
- Assist with customer warranty requests and issue resolution
- Support front office operations, including greeting visitors and maintaining common areas
- Generate proposals and track customer orders from initiation through completion
- Assist with scheduling activities and follow up with clients after project installation
- Collect and organize information from prospective clients to support sales efforts
- Provide support with Accounts Payable and Accounts Receivable tasks
- Assist with general project coordination and administrative duties as needed
Vacancy posted 2 days ago
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