Certified Medical Assistant 2- HYBRID (Administrative)

Certified Medical Assistant 2

***Hybrid***

This role is non patient facing

The University of Miami/UHealth Department of Neurology has an exciting opportunity for a Full Time Certified Medical Assistant 2 to work at the UHealth Medical Campus. The Medical Assistant (MA) 2 will perform multi-skilled tasks to assist the medical providers. The MA 2 shall assist patients' healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The MA 2 provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA 2 to a Nurse or Designee in charge of the unit/clinic. The MA 2 shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. The MA 2 provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The MA 2 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.

The Medical Assistant 2 will work with the Cognitive Division.

• Triage UChart In basket messages, which can include creating telephone encounters, and communicating with providers, patients, and other staff members.
• Ensure all related reports, labs and information is filed is available in patients' medical records prior to their appointment
• Obtain authorizations for oral medications, diagnostic tests, durable medical equipment (DME), admissions, and other orders as needed.
• Schedules patients for tests and completes required forms for lab work.
• Confirmation of patient appointments.
• Maintains accurate and complete patient records/documentation in UChart.
• Orders, stocks, and inventories supplies and assists in performing clerical duties.
• Provides patients with basic instruction and information regarding examination procedures.
• May assist with physical examinations by preparing supplies and handing instruments/materials to the doctor as directed.
• Comply with Neurology PQRS workflow.
• Observes the principles of sterile technique in performing duties.
• Obtains vital signs and patient information for inclusion in the patient's medical record
• May give injections or treatments, perform routine laboratory tests under the direction of an attending physician, and assist in other patient care activities such as dressing changes and leg wraps.
• Escort and transport patients to various hospital locations.
• Supports the coordination of drug infusions.
• Obtain, review, and keep track of all patient demographics, insurance information, and referral numbers.
• Review clinical records for completeness, including authorization, signatures, missing data, and other patient information.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

• High school diploma or equivalent

Certification and Licensing:

• CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)
• RMA- Registered Medical Assistant - American Medical Technologists (AMT)
• CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA)
• NCMA - National Certified Medical Assistant (NHA - NCCT)
• NRCMA - Nationally Registered Certified Medical Assistant (NAHP)

Additional certification:

• American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers
• HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification

Experience:

• Minimum of 2 years previous experience

Knowledge, Skills, and Attitudes:

• Strong, effective communication skills with patients, families, and clinical team
• Ability to adapt and exhibit flexibility to handle new, different, or changing environments
• Demonstrates strong time management skills to prioritize and act proactively
• Ability to uphold professional ethics and maintain patient confidentiality

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.