Receptionist

Receptionist Position

The receptionist position is responsible for basic clerical tasks such as answering phones, greeting patients and visitors, scheduling appointments in a professional and timely manner, and procedure authorizations.

Essential functions include, but are not limited to:

• Schedule Injections and MRIs
• Check out patients
• Answer the telephone and handle calls in a timely and friendly manner including appropriate documentation of the call
• Obtains insurance authorization and verifies coverage prior to patients appointment, notifies patient of the current status
• Work effectively with staff
• Communicate with physician's staff to ensure quality of care
• Maintain operations by following policies and procedures (HIPAA-OSHA)
• Other duties as assigned

Requirements

Qualifications/License:

None

Education:

High School Diploma or equivalent

Experience:

1-2 years of medical office experience preferred

Skills:

• Excellent customer service skills.
• Comfortable working in fast-paced environment.
• Excellent communication skills, both verbal and written.
• Proficient with computer skills including experience with practice management software desired.

Physical Requirements:

• Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• Possess the ability to fulfill any office activities normally expected in a direct patient care role in a medical office setting.
• Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms.
• Occasionally lift and/or move over 25 pounds.
• Fine hand manipulation (keyboarding).
• Travel may be required to existing or new TOI locations.