Inside Sales & Technical B2B Specialist
DRT Holdings, LLC
Job Description
Job Description
DRT is seeking a driven, relationship-focused Inside Sales & Account Development Specialist who combines strong commercial instincts with technical aptitude to grow customer relationships and uncover new opportunities across Parts, Service, Technical Solutions, Upgrades, Training, and Capital Equipment.
This is not an order-taking role. You'll partner with customers to understand their equipment, operational challenges, and business goals, then develop solutions that create value and drive revenue.
Why Join DRT?
Clear path into Account Management and Outside Sales
Exposure to customers, technology, and commercial strategy
Professional development and product training
Cross-functional collaboration with Engineering and Operations
Opportunity to directly influence customer growth and company success
Comprehensive benefits and 401(k) program beginning Day #1
What You'll Own
Commercial Growth
Expand customer spend through consultative selling and account development.
Identify opportunities within existing accounts and new applications.
Support strategic account growth initiatives.
Opportunity Management
Manage opportunities from lead to close.
Drive quotation follow-up and customer engagement.
Maintain a healthy, accurate pipeline and forecast.
Technical Sales Support
Develop quotations, proposals, and solutions.
Partner with Engineering, Service, Operations, and Supply Chain.
Recommend value-added services, upgrades, and equipment improvements.
Customer Success
Become a trusted advisor to manufacturing and industrial customers.
Deliver responsive support and proactive communication.
Strengthen long-term customer retention and recurring revenue.
What We're Looking For
Required
3+ years of experience in Inside Sales, B2B Sales, Account Management, Customer Success, or Sales Support.
Strong communication, relationship-building, and organizational skills.
Experience with CRM and/or ERP systems.
Ability to manage multiple opportunities and priorities.
Preferred
Industrial machinery, manufacturing equipment, automation, engineered products, or capital equipment.
Technical proposals, aftermarket parts & service, or lifecycle account management.
Power BI, commercial analytics, or advanced Excel.
Preferred Technical Experience
Industrial Machinery
Manufacturing Equipment
Automation Systems
Engineered Products
Equipment OEMs
Technical Distribution
Capital Equipment Sales
Aftermarket Parts & Service
Technical Quotations
Preventive Maintenance Programs
Installed-Base or Lifecycle Account Management
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