Front Desk Legal Assistant
Buckman Buckman & Castellano Accident & Injury Lawyers
One of Sarasotas top law firms seeks a highly organized and client-focused Front Desk Legal Assistant to support our estate planning and personal injury practice. We are proud of our long history as a highly respected family firm, known for our commitment to excellence, strong advocacy, and exceptional client care.
This position plays an important role in creating a professional and welcoming experience for current and prospective clients. The Front Desk Legal Assistant serves as a key support person for the estate planning partner, supports a personal injury partner with litigation scheduling and administrative coordination, assists with personal injury intake, and helps ensure appointments, documents, and follow-ups move forward smoothly.
We are looking for someone who is professional, detail-oriented, proactive, and comfortable managing multiple priorities in a busy law firm environment. The ideal candidate has a warm and outgoing personality, communicates clearly, follows up consistently, and takes pride in keeping clients, attorneys, calendars, and documents organized.
Responsibilities
Front Desk, Intake, and Client Experience
Answers incoming calls, greets guests, routes calls, schedules appointments, and provides a positive, professional first impression for the firm.
Communicates with current and prospective clients with professionalism, empathy, kindness, and a strong phone presence.
Handles thorough personal injury intake, gathers key case information, and escalates appropriate matters to the attorneys.
Estate Planning Partner Support
Supports the estate planning partner with intake, consultation scheduling, signing appointments, and client follow up.
Prepares for estate planning signings, including printing documents, organizing materials, and preparing post signing client materials.
Assists with signing procedures, document handling, originals and copies, and preparing deeds or other documents for recording.
Partner and Litigation Scheduling Support
Supports the partner overseeing litigation operations with scheduling, follow up, document coordination, and administrative priorities.
Coordinates litigation scheduling on behalf of the attorneys, including hearings, depositions, mediations, deadlines, notices, and calendar updates.
Assists with subpoena related tasks and other litigation support as needed.
Case Management and Administrative Support
Creates and updates CasePeer files for new matters and documents intake information, client communication, appointments, and follow up tasks.
Scans, saves, routes, and organizes incoming mail, documents, and client materials in the appropriate case files or firm systems.
Assists attorneys and team members with scheduling, document preparation, filing, follow up, and other administrative needs.
Requirements
Strong, confident customer service and communication skills.
Warm, outgoing personality with a strong phone presence and the ability to make clients feel welcomed, heard, and cared for.
Highly organized, detail oriented, proactive, and able to manage multiple priorities.
Comfortable handling sensitive client matters with professionalism, discretion, and empathy.
Prior law firm experience preferred.
Estate planning, personal injury, or litigation scheduling experience is a plus.
Experience with CasePeer or another case management system is a plus.
Notary preferred, or willingness to become a notary required.
Compensation/Benefits
Competitive starting salary commensurate with experience.
Small firm, family feel.
Comprehensive benefit package including health benefits, paid time off, and paid holidays.
Ongoing training and professional development.
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