Senior Business Manager - Strategy & Transformation (Model Risk)

Senior Business Manager - Strategy & Transformation (Model Risk)

At Capital One, models are the engines that drive our most salient business decisions. As the team responsible for governing Capital One's entire model portfolio, the Model Risk Office (MROf) plays a critical role in enabling the long-term, sustainable success of Capital One especially as the enterprise (and world) becomes increasingly reliant on ever-more-complicated models! The MROf owns model policy at Capital One, and sits at the intersection of Data Science, Business, Risk Management, and Technology with a mission to cultivate data and modeling excellence at Capital One. We work with modeling teams across the enterprise to ensure sound modeling practices while simultaneously championing innovation and regulatory compliance.

Role Description:

As a Senior Business Manager on the Strategy & Chief of Staff Team, you will be responsible for leading a team of analysts to shape and deliver key elements of our ongoing, multi-year strategic transformation. This is a high-impact, high-visibility role with considerable exposure to senior leadership across the enterprise. Deep modeling or risk experience is not required; instead, we are looking to fill this role with a seasoned strategist that has a track record of success delivering large-scale strategic projects.

Key attributes for success include:

• Strong problem solving and strategic intuition; backed by a well-rounded generalist toolkit
• Exceptional communications and presentation skills; with ability to synthesize complexity into well-structured materials tailored to broad audiences
• Deep ownership mentality; with a willingness to 'roll up sleeves' and drive projects as needed
• Obsession for well-managed delivery and stakeholder engagement
• Comfortable building and maintaining positive relationships with VP+ executive leaders
• Passion for people leadership and the development of junior talent
• Intellectual curiosity and collaborative orientation

As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

General Responsibilities:

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior
• Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment. Strategic planning with a 1-6 month horizon
• Leadership: May manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One
• Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
• Marketing: Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
• Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
• Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

• Bachelor's Degree
• At least 3 years of experience performing quantitative analysis
• At least 3 years of experience performing qualitative analysis
• At least 1 year of experience performing people management
• At least 1 year of experience performing project management

Preferred Qualifications:

• Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in quantitative analysis
• 5+ years of experience in qualitative analysis
• 2+ years of experience in people management
• 2+ years of experience in product development
• 2+ years of experience in financial modeling
• 2+ years of experience in economic forecasting
• 2+ years of experience in project management