Customer Experience Lead - Checkout & Coaching
JCPenney
JCPenney in Kansas City seeks a Customer Experience Supervisor I to lead and engage associates, coach on customer service, and drive profitable sales growth through training initiatives and checkout strategies. The role emphasizes hands-on leadership, scheduling, coaching, and adherence to company standards. You will contribute to a One Team culture while focusing on customer satisfaction and operational efficiency. #J-18808-Ljbffr JCPenney
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Experience Lead - Checkout & Coaching in Kansas City, KS vacancy
$19 - $23.75 per hour
...Customer Experience Supervisor As the Customer Experience Supervisor I - You are accountable... ...profitable sales growth by leading and engaging associates, coaching associates on customer service,... ...and delivering company checkout experience strategies Primary...SuggestedHourly payWorldwideShift work- ...Kansas City, Kansas. You will be the last touchpoint for guests, providing a welcoming and efficient checkout experience that enhances guest loyalty. The role involves customer service, processing payments, maintaining checkout cleanliness, and engaging proactively with...SuggestedFlexible hoursWeekend workAfternoon shift
- Victoria’s Secret & Co. is seeking a Customer Experience Lead in Kansas City, MO. You will drive top-line sales by coaching associates, maintaining visual standards, and delivering exceptional customer experiences. The ideal candidate has a passion for the Victoria's Secret...Suggested
$15.5 per hour
...Secret & Co, you’ll join a world-leading specialty retail brand... ...brand can achieve, placing customers at the center of everything... ...we do to create products and experiences that bring them joy. We believe... ...on the sales floor, and coaching associates in the moment. In...SuggestedLocal areaImmediate startFlexible hoursNight shiftWeekend work- TruGreen Limited Partnership is seeking a Supervisor for their customer service team located in Missouri. The successful candidate... ...associate's degree, a minimum of 3 years of customer service experience, and supervisory skills. Benefits include medical, dental, vision...Suggested
- ...seeking a Team Leader for their Overland Park, Kansas office. In this hybrid role, you'll lead a team of agents to deliver exceptional customer experiences. You will provide coaching, manage performance, and ensure effective team operations while participating in cross-...Work at office
- Description A Victoria’s Secret & Co Customer Experience Lead is a values‑based leader who delivers exceptional customer and associate experiences... ..., leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer...
- ...Holdings LLC in Overland, Missouri seeks a Customer Care Supervisor to lead a high‑performing call center team... ...You will oversee daily operations, coaching, QA, and continuous process... ...years in customer care with supervision experience, strong coaching and communication skills...Afternoon shift
- ...to provide fast and accurate customer service while processing transactions... ...and managing the self-checkout area. Applicants should have over a year of cashier experience and a strong customer service... ...in ensuring timely service and coaching team members. #J-18808-Ljbffr...
- ...challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-... ...through regular performance reviews, coaching sessions, and development planning... ...-level plans and initiatives. Leads cross-functional projects and pilots...Work at officeFlexible hoursShift work
- ...insurance products to prospective customers, primarily through inbound... ...updates, and customer experience goals to assigned teams. Ensures... ...regular performance reviews, coaching sessions, and development planning... ...plans and initiatives. Leads cross-functional projects and...Work at officeFlexible hoursShift work
- Victoria's Secret seeks a Customer Experience Lead in Kansas City to deliver exceptional service and drive sales. This leadership role involves... ...standards. The ideal candidate will champion company values and coach associates to achieve top performance while managing store...
- ...Customer Service Coordinator Smurfit Westrock (NYSE:SW) is the go-... ...setting the tone for the WestRock experience. In this role, you will... ...management. You may also take the lead on broader or more complex... ...systems Strong mentoring and coaching abilities, with a willingness...Worldwide
WestRock
Blue Springs, MO1 day ago - ...STATELINE, MO The Sales Manager leads and champions a high-... ...sales results and an engaging customer experience. This role oversees front-end... ..., customer-focused coaching, and efficient day-to-day execution... ...efficient use of POS and Self-Checkout systems, supporting smooth...Local areaFlexible hoursNight shiftEarly shift
- PREMIER AUTOMOTIVE is seeking a Service Advisor in Kansas City, Kansas. The role involves overseeing service orders and ensuring customers receive prompt and courteous service. The ideal candidate should have excellent customer service and communication skills, a high school...
- Hubbell Incorporated seeks a Customer Service Manager to lead and mentor the Customer Service Operations Team in Centralia, MO and surrounding locations... ...and internal efficiency. Responsibilities include coaching staff, optimizing workflows, and aligning with sales and...
- ...is seeking a Retail Manager to lead one or more Sales Departments within... ...inventory control, pricing, and customer service initiatives to deliver a legendary shopping experience. You will recruit and develop staff, manage schedules, coaching performance, and ensure...
$64.7k - $97.1k
...operate nationwide. Job Description Leads and oversees customer service operations for assigned Government... ..., knowledge management, and customer experience. Serves as a key operational liaison... ...Services responsibilities evolve. Coach, develop, and hold leaders and team...Work at officeLocal area2 days per week- ...internal salary structures, experience, skills and other job-related... ...services. Now Hiring: Director of Customer Experience We’reseekingan SVP... ...of Customer Experience to lead the design, buildout, and... ...expectations, accountability, coaching, leadership development, & succession...Full timeTemporary workImmediate startRemote work
GrabJobs
Kansas City, MO2 days ago - ...Apply* Seeking person that possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests’ expectations KEY RESPONSIBILITIES Greets Guests with a genuine smile, builds rapport, and ensures an...Shift work
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Kansas City, MO1 day ago - ...Area Customer Service Coordinator Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring... ...High school diploma with at least 12 months of relevant work experience Flexibility and adaptability to meet the demands of a dynamic...Work experience placementWork at officeWorldwideFlexible hoursShift work
Ricoh USA, Inc.
Kansas City, KS8 hours ago - JOB SUMMARY The Customer Experience Manager is responsible for leading a team of sales and customer service professionals in the delivery of exceptional customer... ...experience strategy of your banking center. From coaching and developing your team to fostering lasting...Local area
- ...Remote Role in the state of Utah The Customer Care Center Team Supervisor oversees and... ...entry-level customer service employees. Coach and train employees in the company’s... ...Suite or related software. Education and Experience: Bachelors degree preferred. At...Work at officeRemote work
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Kansas City, MO5 days ago - ...Anything for Pets – JOIN OUR TEAM! Retail Customer Service Lead (Key Holder) About Life at PetSmart... ...a vital role in creating meaningful experiences for pets and their families, and we... ...training, onboarding, mentoring, and coaching for growth as well as providing...Hourly payWeekly payMinimum wageFull timeLocal areaImmediate startWeekend workAfternoon shift
PetSmart
Mission, KS3 days ago $15 - $15.5 per hour
...familya Fortune 100 company and the world's leading off-price retailer. Opportunity: Grow... ...Responsible for promoting an excellent customer experience. Oversees a team of Associates at front... ...on front end principles Trains and coaches Associates on personalizing the customer...Hourly payTemporary workPart timeLocal areaHome officeFlexible hoursNight shiftTJX
Kansas City, KS8 hours ago- ...Rapsodo, we know that the early stages of the customer journey are critical to long‑term... ...installation readiness, and early customer experience, this role directly impacts activation,... ...for a Customer Activation & Success Lead to own the early customer journey from pre...
- Follett Corporation in Independence, MO is seeking a Team Lead Customer Service to coordinate daily activities, train staff, and ensure... ...support website order processing while maintaining neat areas and a high quality customer experience. #J-18808-Ljbffr Follett Corporation
- ...Assistant Store Manager in Saint Louis, MO to ensure outstanding customer service and regulatory excellence. The role involves educating... ...should have a high school diploma and at least a year of experience in sales or customer service. Strong communication and cash handling...
- ...encouraging employees to be customer service focused, demonstrating... ...minimum guidelines and provide coaching on contacts. Attend... ...que(s), direct the Call Center Lead and accept escalated calls received... .... Required Education and Experience ~ High School Graduate or...Full timeWork at officeShift work
$31 per hour
Summary Position: Full Time Guest Experience Supervisor Shimmering views of the Pacific await you at Hyatt Regency Huntington Beach Resort... ...by developing and assuming basic management responsibilities, coaching and directing associates, and may include training, scheduling...Full timeLocal areaLong distanceFlexible hoursShift workNight shift
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