Clinical Administrative Coordinator

To support a growing clinical team, the part-time Clinical Administrative Coordinator will manage member cases, conduct outreach to educate members about program benefits, and handle administrative tasks related to referrals and authorizations, with a flexible work arrangement that includes telecommuting and office presence in Milwaukee, WI. Key responsibilities Manage incoming calls and requests for services from members and providers, ensuring compliance with regulations Process referrals and prior authorizations, maintaining accurate documentation and meeting submission timelines Provide administrative support to Service Coordinators and collaborate with clinical teams to enhance member service Required qualifications High School Diploma/GED 1+ years of customer service experience 1+ years of administrative work experience 1+ years of experience within the healthcare industry Intermediate level of computer proficiency, including MS Word, Excel, and Outlook