Field Service Manager

Field Service Manager

As a Field Service Manager here at Honeywell, you will have the opportunity to lead and oversee our Field Service team, ensuring efficient and effective service delivery to our customers.

You will report directly to our Field Service Manager and you'll work out of our Richmond, VA, Baton Rouge, LA, or Raleigh, NC location on a remote work schedule.

In this role, you will impact the success of our field service operations, the satisfaction of our customers, and the growth of the organization.

Responsibilities

KEY RESPONSIBILITIES

• Manage and oversee the Field Service team, ensuring efficient and effective service delivery.
• Develop and implement strategies to optimize field service operations and improve customer satisfaction.
• Assign and schedule field service technicians to meet customer demands and service level agreements.
• Monitor and analyze field service performance metrics to identify areas for improvement.
• Provide technical guidance and support to field service technicians.
• Collaborate with cross-functional teams to drive continuous improvement initiatives.
• Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Qualifications

YOU MUST HAVE

• Minimum of 6 years of proven experience in field service management or a similar role.
• 3 5 years of experience within utilities industry
• Strong technical knowledge and understanding of relevant technologies.
• Excellent leadership and team management skills.
• Ability to effectively manage and prioritize multiple projects and tasks.
• Experience in driving process improvements and implementing best practices.
• Strong problem-solving and decision-making abilities.

WE VALUE

• Bachelor's degree in Engineering or a related field; Master's degree preferred.
• Customer-focused mindset.
• Ability to drive change and innovation.
• Results-oriented approach.
• Excellent problem-solving and decision-making abilities.
• Strong business acumen.
• Ability to build and maintain strong relationships.

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. person, which is defined as a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Start Date: June 11, 2026

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more

The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is <$117,000 - $175,000> . For Washington and most major metropolitan areas in New York & California, the annual base salary range is <$117,000 - $175,000> . Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations

Required Skills

• Customer Relationship Management
• Field Service Management
• Project Management

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments powered by our Honeywell Forge software that help make the world smarter, safer and more sustainable.