Medical Records Administrator

To support the Revenue Operations team, the remote Medical Records & Billing Administrator will manage the processing of medical records requests, incoming payer mail, and billing-related refunds while ensuring compliance with payer and regulatory requirements. Key Responsibilities Process medical records requests ensuring timely and accurate turnaround Manage incoming payer mail, including sorting, routing, and responding to time-sensitive requests Process billing-team refunds, payer reconsiderations, and manual 837 claim pulls and postings Required Qualifications High school diploma or equivalent required; associate degree or relevant certification preferred 1-2+ years of experience in medical records, healthcare billing, or a related administrative healthcare role preferred Familiarity with payer request processes, medical billing terminology, and claims workflows a plus Strong attention to detail and ability to manage high-volume, deadline-driven work independently Working knowledge of HIPAA compliance and confidentiality standards