Department Manager

Pay: Starting at $16-$20 per hour

Lead a Team. Drive Results. Grow Your Career.

As a Department Manager, you play a key leadership role in the restaurant. Beyond managing shifts, you'll help develop team members, improve performance, and support the business's overall success.

This position is designed for experienced Shift Managers or leaders from restaurant, retail, or hospitality backgrounds who are ready to take on greater responsibility. You'll help guide the team, oversee key areas of the operation, and build the next generation of leaders.

What You'll Do

Department Managers typically oversee one of the restaurant's core operational areas:

Guest Experience

• Ensure guests receive fast, friendly service across the dining room, drive-thru, and front counter

• Lead customer service training and support promotional initiatives

• Motivate team members to deliver a positive guest experience

Kitchen Operations

• Maintain high standards for food quality, safety, and preparation

• Monitor food costs and product usage

• Train kitchen team members on procedures, equipment, and new menu items

People & Staffing

• Support hiring, training, and scheduling of team members

• Help develop crew members and future leaders

• Recognize strong performance and encourage a positive team culture

In addition, Department Managers help lead shifts, coach crew and shift managers, monitor performance goals, and maintain a productive work environment.

Career Growth: Path to General Manager

Strong Department Managers have the opportunity to advance to General Manager, a salaried leadership position responsible for overseeing the entire restaurant operation.

Future leaders may also participate in advanced leadership training programs, including courses at Hamburger University in Chicago, McDonald's world-class management development center.

What We're Looking For

• Leadership experience in restaurant, retail, or hospitality environments

• Strong communication, organization, and problem-solving abilities

• Ability to motivate teams and hold people accountable to standards

• A commitment to operational excellence and customer service

• Must be 18 years or older and able to work a flexible schedule

Benefits & Perks

• Competitive pay starting at $16-$20 per hour

• Paid vacation (up to 15 days based on tenure)

• Medical, dental, and vision insurance options

• Short- and long-term disability, life, and accident coverage

• Free meal during shifts

• Professional training and leadership development

• Education support through Archways to Opportunity

• Employee recognition programs and service awards

Additional Information

This posting provides a general overview of the role and responsibilities. Department Managers may perform a variety of tasks depending on operational needs.

This position is with a locally owned and operated McDonald's franchise restaurant, not McDonald's USA. All hiring, scheduling, pay, and employment decisions are made by the franchise owner.

Requsition ID: PDX_MC_3F73AEC7-19C6-4DC4-8159-9C91BAF85355_107873

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

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McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.