Maintenance Manager

Salary: $49.66 - $62.07 Hourly
Location : 1228 Town Centre Drive, Eagan, MN
Job Type: FT Non-Limited Term
Job Number: 2026-00095
Department: Property Management
Opening Date: 09/10/2026


Job Summary


The Dakota County Community Development Agency (CDA) is seeking a dynamic leader to fill the role of Maintenance Manager on the Property Management team which oversees the management and maintenance of 2,900 units of affordable rental housing located throughout Dakota County, Minnesota. The Maintenance Manager supervises a team of 16 maintenance technicians that are assigned to work zones within the county. Maintenance Technicians process over 20,000 work orders annually. The team responds to after-hours emergency work order needs on an on-call rotation schedule. The Maintenance Manager is part of senior management of the department which includes the Director of Property Management, Assistant Director of Property Management and a Program Manager.


Recruitment Type: This position is open until filled, with first review of applications on Thursday, September 24, 2026.
Hiring Range: $103,284 - $129,105 annually ($49.65 - $62.06 per hour)
Benefit package includes: Medical, dental, vision, short-term and long-term disability, life insurance, retirement, paid holidays, and paid time off.

Job Responsibilities include: supervision of maintenance staff; development and implementation of quality control standards and inspection programs to ensure efficiency and consistency of maintenance work; management of the preventative maintenance program; performing planning activities for all maintenance operations; interpreting rules and regulations and updating policies and procedures; technical analysis of work order data; overseeing compliance in contracting, inventory and purchasing activities; and assisting the Property Management Director with special projects as requested. A CDA vehicle and tools are provided.

The Dakota County CDA is a leader in affordable housing with a mission to improve the lives of Dakota County residents and enhance the economic vitality of communities through housing and community development. The CDA's housing portfolio consists of single-family homes, duplexes, fourplexes, townhomes, and apartment buildings serving individuals, families and seniors. For more information about the CDA, visit
Examples of Duties

Develop and implement quality control standards and inspection programs to ensure that maintenance work and services are being provided at a consistent level of quality and performance.

• Develop work standards to assess whether work performed by maintenance staff (including turnovers) has been completed in a safe, timely, and satisfactory manner (e.g. develop standards to assess the method and quality of work, appropriate length of time to complete, etc.)
• Develop methods and processes to perform quality control checks in order to ensure that work standards have been met; perform quality control inspections of a representational sample of completed work orders.
• Identify quality control problems and determine appropriate follow-up (e.g. address specific training needs, performance problems, building system problems, etc.) and make recommendations for corrective action.
• Establish and maintain maintenance operational policies and procedures guides.

Oversee compliance of contracting, inventory, and purchasing activities.

• Review and analyze the procurement of general maintenance supplies/materials, equipment and services; develop and recommend process improvements.
• Assess the effectiveness of outsourcing maintenance work and make appropriate recommendations.
• Ensure that an up-to-date list of outstanding maintenance contracts is maintained, and that files are accurate and orderly.
• Prepare cost benefit analyses; develop and maintain inventory control systems.
• Ensure that Maintenance staff are following purchasing and budget procedures, review procedures with staff as necessary, so there are not audit findings in procurement activities.
• Ensure that all procurement is done in accordance with federal and state regulations (e.g. Davis Bacon regulations) and CDA procurement policy.

Perform centralized planning and administrative activities for all maintenance operations.

• Develop procedures for the completion and processing of work orders to ensure uniformity and accuracy of data, and document maintenance payroll/time charges, materials and contracts.
• Prepare related support documents such as staffing analysis/plans, contract schedules, materials, and budget requests.
• Develop and implement fleet management plans and services.
• Prepare short and long-range plans to ensure proactive maintenance efforts.
• Establish and maintain maintenance plans and schedules for all CDA properties.
• Develop or secure reports useful to the analysis of the work order process.
• Analyze (statistical) data and identify areas of opportunity for individual and process improvements; implement or recommend actions as necessary.
• Perform technical analysis, development and ongoing management of work order system; determine system capabilities and make recommendations for maximization of software capabilities.
• Determine the capabilities of the current work order system and make recommendations for best utilization as a management analyst tool (e.g. determine types of data to be tracked and methods for extracting information).

Supervise and manage Maintenance Technicians, Maintenance Operations Manager, and Assistant Maintenance Manager

• Supervise overall staff functions and individual performance and productivity.
• Train staff in department and agency procedures and policies.
• Ensure adequate staff coverage; establish work schedules and assess and adjust staff workloads.
• Manage performance; plan for employee development, conduct performance evaluations, and grant merit increases or take disciplinary action, as appropriate.
• Evaluate staffing levels and coordinate coverage during absences.
• Conduct candidate interviews and make hiring recommendations.
• Conduct staff meetings.
• Review and revise job descriptions and performance standards with employee involvement.
• Approve timesheets, mileage claims, leave requests, purchase orders and check requests for direct reports.
• Ensure staff are competent and compliant with HUD and Agency regulations, policies and procedures.
• Coordinate training and development opportunities for Maintenance department.

Interpret, enforce, and evaluate rules and regulations and internal policies and procedures for the Maintenance team.

• This includes, but is not limited to, HUD regulations and requirements, building codes. Fire Department regulations with regard to health and safety, OSHA, etc.
• Provides technical support consisting of considering and recommending solutions that meet applicable codes and/or established technical standards for the Agency.
• Works with staff to implement Agency policies and procedures, and changes in Agency and HUD regulations.
• Requests for the information or deficiency corrections are responded to within required timeframes.
• Accountable for Maintenance required reports; Oversee accuracy and timeliness.
• Ensure OSHA MSDS logs are updated and distributed as needed.
• Ensure Maintenance staff are implementing policies uniformly.
• Decides how and when to document the need for policy changes.
• Develops and revises procedure manuals.
• Ensure staff are trained to implement revisions.

Perform special projects as assigned.

• Perform special projects as requested by the Director of Property Management.
• Act as responsible authority for the department in the absence of the Director, Assistant Director and Program Manager, including department supervision.
• Act as a resource to the Director of Property Management and provide advice, technical data or statistical reports as requested.
• Assist the Director of Property Management with the annual budget preparation.
• Provide technical advice to the Housing Development department on proposed plans and specs for CDA properties. Alert Housing Development staff of potential warranty issues on newly constructed buildings. Provide feedback regarding product selection.
• Serve as representative on internal and external committees and attend meetings, informational sessions and workshops related to maintenance and affordable housing.

Act as a positive representative of the CDA.

• Develop and maintain a good working relationship with CDA employees, vendors and contractors working with the CDA.
• Develop and maintain good work relationships with officials from HUD, Dakota County, inspection contractors, etc.
• Handle calls or meetings with irate parties in a professional manner to diffuse the issue/conflict.
• Resolve disputes and mediated conflicts between staff/departments, contractors, and vendors.
• Explain repair needs and proposed method of repair, when requested by residents.
• Abide by all CDA Board approved policies, policies prohibiting discrimination and harassment, executive communications, administrative procedures, and safety procedures established by the CDA.

Typical Qualifications

Minimum Qualifications :

• A combination of related education and/or experience to total 5 years.
• Demonstrated thorough knowledge of maintenance work methods and processes, and knowledge of structural, mechanical, plumbing, heating and electrical systems.
• Experience supervising and leading a team of employees.
• Experience in contracting, inventory and purchasing activities.

Knowledge of:

• Policy Development
• Supervisory principals including interviewing, training and performance management techniques.
• Contract administration.
• Federal regulations for public housing administration.
• Mathematics, basic accounting, budgeting and business statistics.
• Strategic planning strategies to analyze statistical data, draw sound conclusions, and make valid recommendations.
• Construction methods, procedures and materials/products.
• Microsoft software (Outlook, Word, Excel), housing database software (Yardi) and the ability to create reports.
• Housing inspection techniques, procedures and practices; knowledge of housing quality standards.
• Building materials, residential structures, construction, repair, replacement and cost estimating.
• Local, state and federal building codes.
• Data Privacy Laws, Fair Housing Laws, and Davis-Bacon Labor Standards.

Ability to:

• Effectively initiate work projects, develop procedures and make independent decisions.
• Communicate effectively both verbally and in writing.
• Motivate employees, negotiate and resolve conflicts.
• Coordinate details, organize and systemize procedures, prioritize work and maintain schedules.
• Prepare clear and concise reports and memos.
• Interpret laws, rules and regulations.
• Respond to emergencies.
• Interface with contractors, agencies and regulatory officials.
• Prepare and present reports.
• Communicate effectively verbally and in writing to groups and individuals.

ESSENTIAL PHYSICAL REQUIREMENTS

• Must be physically able to perform the essential functions of the position, as indicated above.
• Ability to tolerate adverse weather conditions: cold weather, wind, and snow.
• Bend/Stoop/Squat/Kneel to perform routine maintenance/repairs, pick up tools and needed equipment.
• Climb stairs to reach 2nd and 3rd floor in apartments and residences.
• Ability to enter confined spaces such as basements and attics.
• Push or pull up to 20 lbs. to move equipment, appliances, open and close doors, etc.
• Reach above shoulder to perform routine maintenance/repairs, stock and remove equipment, parts, etc.
• Climb and balance on ladders to perform routine maintenance/repairs.
• Grasp/Grip/Turning handle tools and equipment to perform routine maintenance/repairs.
• Finder dexterity of handle tools and equipment to perform routine maintenance/repairs.
• Lifting/Carrying of supplies, replacement parts, ladders, etc. up to 20 lbs.
• NOTE: Lifting and carrying of weights exceeding 50 lbs. is accomplished with assistance from one or more persons or lifting equipment. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, etc.
• Clean driving record.

Supplemental Information


Assigned tasks are generally carried out while seated at a desk in an office environment or in the field. Fieldwork includes conducting inspections of CDA owned or managed properties. During inspections a certain amount of physical dexterity is required which may require climbing ladders or entering attics, basements and other confined spaces.

Additionally, candidates must pass a criminal history check, driving check, and a physical examination prior to employment.
Dakota County Community Development Agency is an equal opportunity employer and will not discriminate on the basis of race, color, creed, age, religion, national origin, marital status, disability, sex, sexual orientation, familial status, status with regard to public assistance, local human rights commission activity or any other basis protected by law.


Dakota County Community Development Agency accommodates qualified persons with disabilities in various aspects of employment, including the application process. If you believe you need a reasonable accommodation to complete the application process, please contact Human Resources at View phone number on click.appcast.io.

Applicant Data Practices Advisory

According to Minn. Stat. § 13.04, Dakota County Community Development Agency (CDA) must advise you of the following.

Purpose and intended use of the data:


The CDA collects this information for recruitment purposes. Your data will be used to screen and select applicants for employment. In the event you are selected for hire, your data will be used to perform a criminal background check through a trusted third party agency, which may include the Bureau of Criminal Apprehension. Consultant, CDA and/or officials involved in the hiring process will have access to the data provided. Data may be shared upon court order or provided to the state or legislative auditor, upon request.

Whether you may refuse or are legally required to supply this data:


Application for employment as well as supplying any data in application for employment is voluntary.

Consequences arising from supplying or refusing to supply this data:


We take pride in hiring the best candidates, but we can't do this without a complete application. Filling out the application is voluntary, and the more complete the application, the better your chances of conveying to the CDA you are the best candidate for the job. Except for explicitly optional requested information, refusal to provide a complete application may result in disqualification from consideration for a position.
The Dakota County CDA offers a competitive benefit package. This position is eligible to participate in the following benefits:

• Medical Insurance (three plan options )
• Dental Insurance (two plan options)
• Vision Insurance
• Life insurance
• Short-term and long-term disability insurance
• Medical and dependent care flex spending accounts
• 20 days (160 hours) of flex leave (vacation/ESST) per year with increases in accrual amounts after every five years of service
• 12 paid holidays
• 8 hours of volunteer leave per year
• Paid parental leave (three weeks for the birth or adoption of a child for all parents)
• 401a HART retirement plan (in lieu of Social Security) - 12.7% employee contribution matched by 12.7% employer contribution
• 457 Deferred Compensation Plan (Nationwide) - optional
• Employee Assistance Program
• Tuition Reimbursement
• On-site fitness center
• Employees are eligible for the Public Service Loan Forgiveness Program

01


*******Applicants for this recruitment will be rated based on their answers to the supplemental questions listed below and application materials. It is IMPERATIVE that information provided on the application and resume are detailed and clearly outline your work experience & skills. They must also support and/or match answers to the supplemental questions. Please initial the box below to CONFIRM that the information provided is accurate and true to the best of your knowledge. Falsification may result in disqualification from consideration for this and subsequent recruitments with Dakota County Community Development Agency for up to three years.
02


Minimum Qualifications Screening: This position requires a minimum of 4 years of related education and/or experience. Based on the job description and posting, select which best describes your minimum qualifications for this position:)

• 4 years related education - defined as vocational training/education in a maintenance related field.
• 4 years related experience - defined as conducting high level maintenance repairs, etc.
• 4 years related education and experience - related certificate programs and related experience combined.
• I do not qualify

03


What is your highest level of education completed or degree held? (Degree must be held by the closing date of this recruitment).

• High School Diploma or G.E.D equivalent
• Some post-secondary education/a certificate program, no degree completed
• Associate/Technical degree equivalent to 2 year of full-time post-secondary education
• Bachelor's Degree
• Masters' Degree

04


How many years of experience do you have in a position in which the title and/or main job duties functions match this position?

• No experience
• Less than 1 year
• 1-2 years
• 3-4 years
• 5-9 years
• 10-14 years
• 15+ years

05


Supervisory and leadership experience - select one.

• No experience directly supervising employees
• Less than 1 year supervising employees
• 1 - 2 years supervising employees
• 3 - 4 years supervising employees
• 5 - 9 years supervising maintenance, facilities, trades, or comparable operational staff
• 10 + years supervising maintenance, facilities, trades, or comparable operational staff

06


Maintenance Operations Knowledge - select all that apply

• Preventative maintenance program planning and implementation
• Work-order analysis and prioritization, productivity, cost, data quality, service-level monitoring
• Multi-site maintenance planning and coordination
• Process improvement, SOP and policy development, workflow
• Vendor/contractor coordination and performance monitoring
• Purchasing, procurement, or contract compliance
• Inventory controls, tools, parts, or materials management
• Yardi, RentCafe, or comparable maintenance/property management software
• Writing Request for Proposals/Overseeing Public bidding processes

07


If selected for this position, what would be your minimum acceptable salary (see hiring range in the position posting)?
08


Veteran's Preference (15 max)

• Veteran (I have attached supporting documents)
• Disabled Veteran (I have attached supporting documents)
• Not applicable or do not wish to apply Veteran's preference

09


Describe your experience supervising maintenance or facilities staff, including team size and your responsibilities for hiring, training, scheduling, performance management, and employee development.
10


Describe a preventative maintenance or quality-control program you developed or improved. What information did you use, what changes did you make, and what was the outcome?
11


Describe your experience using work-order or property management systems, including Yardi or RentCafe. Explain how you used system data to improve maintenance operations.
12


Describe your experience managing vendors, contracts, purchasing, and inventory while maintaining compliance and cost controls.
13


This position supports after-hours emergency response and an on-call operation. Describe how you have planned for urgent maintenance needs and ensured timely, consistent service.
Required Question