Risk & Safety Specialist
City of Hillsboro Oregon
Risk & Safety Specialist
The City of Hillsboro is seeking a Risk & Safety Specialist who is detailed oriented, enjoys variety in their work, and delivering exceptional customer service! This new position is part of the Risk & Safety team in the Human Resources Department. This position plays a critical role in supporting the City's risk and safety programs by performing records research and management, maintaining accurate information in our risk and safety database, facilitating the City's DOT Drug and Alcohol Testing program, and delivering excellent customer service to employees and community members. Key responsibilities include responding to inquiries related to risk and safety matters, supporting safety compliance and coordinating information requests.
Duties and Responsibilities
- Support the workers' compensation program by communicating with injured employees and their supervisors, coordinating light-duty assignments, maintaining claim documentation, and assisting with accept/deny and pay continuation timelines and EAIP submissions.
- Maintain and update the Risk Management Information System (RMIS) with claims documents, correspondence, invoices, payments, and notes.
- Assist in preparing quarterly and annual reports for City senior leadership, ensuring accuracy and timely completion.
- Manage the City's Certificate of Insurance (COI) program in collaboration with the Risk and Safety Analyst by responding to requests, reviewing COI documents, assisting departments with their requests, and obtaining updated documents from vendors.
- Assist with insurance renewal for all lines of coverage including schedule reviews, insurance record maintenance, and related administrative tasks.
- Maintain contracts for Risk and Safety vendors, monitor contract timelines, and verify invoices for payment.
- Administer the City's DOT Drug and Alcohol Testing Program and act as liaison with departments and the Third-Party Administrator/Consortium.
- Support safety compliance activities including OSHA log reporting, schedule required safety-related testing (e.g., hearing conservation, BBP, fit testing), and track Employee Health and Safety (EHS) program records, and ergonomic assessments
- Coordinate security guard schedules with Facilities Managers for City facilities Hillsboro Civic Center and Shute Park Campus and verify invoices for payment
- Schedule Emergency Response Team (ERT) meetings by maintaining agendas, minutes, and supporting monthly trainings.
- Respond to employee-related record requests such as loan forgiveness, reference checks, and law enforcement background inquiries; process personnel file releases in accordance with City policies and regulations. Serve as an intake point for employee and community concerns, documenting and routing inquiries appropriately.
Other Duties
- Performs other duties of a similar nature and level as assigned.
Successful Candidate Profile
Knowledge of:
- Risk management practices, workers' compensation processes, and claims administration
- Occupational safety principles, ergonomics, and employee health and safety programs
- Records management standards, retention requirements, and confidentiality practices
- Insurance requirements, Certificates of Insurance (COIs), and vendor compliance
- DOT Drug and Alcohol Testing regulations and program administration
- Public-sector safety regulatory requirements, including OSHA reporting
- Administrative procedures, customer service standards, and office technology systems
Skills and Abilities in:
- Organizing and managing multiple tasks, deadlines, and priorities in a fast-paced environment
- Maintaining accurate databases and updating Risk Management Information Systems (RMIS)
- Preparing clear, accurate reports and documentation
- Communicating effectively with employees, supervisors, vendors, and community members
- Reviewing insurance documents for compliance with City requirements
- Processing invoices, maintaining contracts, and supporting vendor relationships
- Exercising sound judgment and maintaining confidentiality with sensitive employee and claim information
- Providing excellent customer service with empathy, professionalism, and clarity
- Interpreting and applying policies, regulations, and procedures related to risk, safety, and records management
- Working independently and collaboratively as part of a cross-functional team
- Analyzing information, identifying inconsistencies, and resolving issues effectively
- Communicating complex information in a clear and accessible manner
- Building positive relationships with employees, departments, external partners, and the community
- Adapting to changing priorities while maintaining accuracy and attention to detail
For complete job classification information, please click here.
Job Qualifications/Requirements (At time of application and in addition to the Knowledge, Skills, and Abilities listed above.)
Associate's degree in risk management, human resources, business administration, occupational safety and health, or a related field; and two years of experience in records management, risk management, occupational safety, or a related field; or an equivalent combination of education and experience that enables successful performance in the role.
License(s) / Certifications
- Valid, current Driver's License and safe driving record
Work Environment/Physical Demands (Must be performed with or without reasonable accommodations)
- This position works primarily in an indoor office environment, but also outdoors in the field, exposed to the weather
- Due to the nature of the work a Criminal Justice Information System (CJIS) clearance is required.
- Positions in this class typically require reaching, standing, walking, grasping, talking, hearing, seeing and repetitive motions with or without reasonable accommodation
- Light Work: Exerting up to 20 pounds of force occasionally (up to 1/3 of workday), and/or up to 10 pounds of force frequently (1/3 to 2/3 of workday), and/or a negligible amount of force constantly (2/3 or more of workday) to move objects. Physical demand requirements are in excess of those for Sedentary Work
- Incumbents may be subjected to travel and environmental conditions
Application Limit
This recruitment will close after receiving 100 completed applications or on the posted closing date of June 28, 2026, whichever occurs first. Applicants are encouraged to apply early, as the posting may close without notice once the cap is reached.
Application Instructions
To ensure your application receives full consideration, please complete all sections of the online application thoroughly. Please note that Resumes and Cover Letters will not be accepted and should not be submitted in place of the completed application. Please see the guidelines below to successfully submit your application:
- Include detailed information about your work experience, education, and relevant qualifications directly in the application. Taking the time to provide complete and accurate information helps the review panel fully understand your background and experience.
- Please answer all supplemental questions thoughtfully and thoroughly. Your responses provide valuable insight into your qualifications and experience. They will help the hiring manager better understand how your background aligns with the needs of the position.
- Incomplete applications will not be accepted.
- Only Veterans' Preference documents will be reviewed as attachments.
Why Work for Hillsboro?
At the City of Hillsboro, we're committed to supporting employees with a comprehensive package of benefits and resources designed to promote health, well-being, and growth.
When you join our team, you'll enjoy:
- Competitive pay with City contributions to PERS retirement
- Comprehensive medical, dental, and vision coverage
- paid time off for vacation, sick leave, holidays, and more
- Deferred compensation match and HRA VEBA contributions to boost your future savings
- City-paid life, AD&D, and long-term disability insurance
- Extra perks like bilingual pay incentives and wellness reimbursements
- Free TriMet annual Hop pass and SHARC recreation access for you and your family
- Paid time off to volunteer in the community through Hillsboro Helps
- Ongoing professional development and training opportunities
- A supportive workplace that values work/life balance and employee wellness
To learn more about our robust benefits package please click here.
Bilingual Incentive Pay Preference may be given to candidates who are bilingual in English and Spanish. Employees who demonstrate proficiency in Spanish, or in any language spoken by more than ten percent (10%) of City residents as identified by the most recent U.S. Census, may be eligible for a bilingual pay premium. To qualify, employees must successfully pass a City-administered fluency assessment. Eligible employees will receive a monthly premium equal to three percent (3%) of their regular base pay.
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