General Manager

General ManagerNonna's Good Life Pizza For All offers many great benefits! Benefits include: Bonus Program, Employee Meals, Competitive Pay, Flexible Schedule, Paid Vacation, Health Insurance, 401k Plan with Company Match.Job Summary: The General Manager (GM) assumes complete responsibility for the restaurant. The GM ensures all employees are performing their job responsibilities and are meeting company expectations.Essential Responsibilities:Hire and train great employees who represent our core valuesDelegate tasks to team and provide follow-upHold team accountable for their performanceProvide effective and open communication on goals during team meetings. Recognize positive contributions.Provide timely and thorough performance appraisals and effective development plans based on defined goals and objectives for the storeEducate team on and enforce all appropriate personnel policies, labor laws, and security and safety proceduresAdminister payroll proceduresEnsure team provides fast, friendly and accurate serviceEffectively handle customer complaints/issues; continuously improve mystery shopper scoresMeasure customer satisfaction and execute plan to improve both satisfaction and loyaltyEnsure product quality, store cleanliness, maintenance and security standards are metIncrease comp sales and deliver budgeted sales each periodControl cost of goods, variances and inventories within the storeStaff and schedule appropriately to control labor costsEnsure proper cash handling and deposit procedures are followedEnsure appropriate inventory and ordering systems are in placeRequirements:High School Diploma; College degree preferredMinimum of at least 2 years as a General Manager with P&L responsibility. Experience in the Restaurant Industry, preferred.Great communication skills to communicate effectively with customers and co-workersMust have a positive attitude and ethics which support our values and cultureAbility to manage a fast-paced, high-volume, clean, customer-focused restaurantAbility to understand financial reportsStrong time-management skills. Ability to multi-task, to prioritize and to organize.Ability to stand/walk for 8-10 hours per dayAvailable 45 to 50 hours per week; able to work flexible hours necessary to manage and operate the restaurant effectively. This includes weekends and closing shifts as dictated by the restaurant's needs.Company Information:HEY, YOU. WE SEE YOU. You show up. You work hard. You're honest. You do what you say you're going to do. These are your values; the code you live your life by. And, what you're made of? We're made of it, too. PIZZA HAS A WAY OF MAKING A HERO OUT OF ANY ONE OF US. Prepared simply and served without a fuss, the menu at Nonna's Good Life is filled with Italian-American classics. It's the food you've got to have after a long day at work or school. It's what you order when your buddies are coming over to watch the game. It's the dinner that you know your kids will be excited about eating. It's the right idea at your lunch break. Or after a late night hitting the bars. It's for celebrating. Or commiserating. And everything in between.