UFT Consultant

Job details


Job Role


Technology Consultant 2

Career Role


Technical Test Lead - US

Work Location


New York, NY

State / Region / Province


New York

Country


USA

Domain


Delivery

Interest Group


Infosys Limited

Company


ITL USA

Requisition ID


148332BR

Technical Skills 1


Domain|Utilities|Transmission & Distribution

Technical Skills 2


Technology|Automated Testing|UFT

Technical Skills 3


Technology|Microsoft Technologies|C# (C Sharp)

Technical Skills 4


Technology|Utilities Customer Services|CIS

Salary min


82419

Salary max


107145

Overview


The Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering businesses within the services, utilities, energy, and resources sectors through strategic digital transformation. We specialize in guiding organizations through the complexities of disruption, enabling them to unlock value and realize sustainable growth. Join us to be part of a pioneering team that leverages advanced AI and digital technologies to drive innovation and operational excellence. You'll have the opportunity to work on transformative projects that shape the future of these critical industries, collaborate with industry experts, and develop resilient strategies that respond to change and seize new opportunities. If you're passionate about AI and eager to make a significant impact, the Infosys SURE unit is the perfect place for you to grow and excel



In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:


Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
Conduct code reviews, do changes to the codebase and maintain code repositories
Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects

Your contribution to the team:


A collaborative spirit and excellent communication skills.
The ability to handle end to end SDLC phases from requirement gathering to implementation.
A knack for translating complex requirements into actionable development tasks.
A passion for design and hands-on coding experience
A proactive approach to testing, troubleshooting, and refining our applications.
The ability to work with cross-functional teams and do software integration.

Required Skill and Experience


• Experience of OMS/NMS functional + automation test consultant with strong domain expertise in outage management systems (OMS) and network management systems (NMS).
• Experience in automation and drive shiftleft and regression automation initiatives.
• Experience in utilities domain.
• Experience validating NMS alarms/events, correlation rules, and OMS integration behavior.
• Handle test execution cycles including SIT, system testing, integration testing, UAT support, and regression testing.


Preferred Skill and Experience


• Experience with CI/CD pipelines and test automation integration.
• The candidate will handle functional and automation testing efforts, using C#, and ensure high-quality delivery across complex upstream and downstream integration landscapes.
• Understanding of upstream and downstream systems like SCADA, NMS / EMS (alarms, events, performance monitoring), AMI / smart meter systems, network devices and sensors, CIS (customer information system), IVR, CRM, mobile workforce management (MWM), notification systems (SMS, Email, Push), data warehouse / reporting systems.
• Experience in customer services domain.


Additional Required Qualifications


• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.


Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.



EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.