Collections Coordinator

Crane Aerospace and Electronics has an exciting opportunity for a Collections Coordinator at our Auburn, CA location. About Crane: Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. You’ll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS). Founded in 1968, Crane Aerospace & Electronics’ Auburn, Calif., facility, owns a rich history of excellence in the design and manufacturing of multi-stage lubrication and gerotor pumps for aerospace and defense applications. Throughout the years, our Auburn team has developed a reputation for providing industry-leading complex, highly engineered flow control products for mission-critical engine/APU systems. Located in the Northern California foothills of the Sierra Nevada Mountain range at a new, state-of-the-art 65,000 sq. ft. facility, start the next chapter of your career with Crane Aerospace & Electronics. Job Summary: The Collections Coordinator ensures that the assigned customer base is paying within invoice due dates. Essential Functions: Proactively research billing issues and work with appropriate business partners to resolve them Recognize repeated billing issues and take proactive steps to identify the root cause Follow all processes for invoicing and collecting invoiced amounts Increase cash flow and reduce bad debt for assigned customer base Contact customers on past due transactions, make arrangements for payments to bring account current and follow up to ensure obligations are satisfied Collect, manage and provide resolution of outstanding invoices from past due accounts to ensure the appropriate aging targets are met Work customer deductions to ensure units and claims are being processed timely according to Crane Aerospace & Electronics policies Research and analyze accounts prior to initiating contact; Reviews payment history and evaluate past collection efforts Release credit holds as applicable on sales orders in assigned customer base after reviewing customer worthiness and past payment history Work with sales and customer service to resolve invoice to purchase order discrepancies delaying payment and record a call note in Oracle Maintain effective working relationships with all levels of management to ensure customer disputes are resolved and handled appropriately while at the same time maintaining customer relations Make late stage collection calls and attempts to resolve prior to placement Perform other special projects and duties as assigned Any other task assigned by supervisor or management Minimum Qualifications: Experience: 2-5 years accounts receivable experience, or equivalent combination of education and experience Knowledge: Knowledge of the purchase order to cash process Skills/Abilities: Proficient in Windows Office with an emphasis in Excel Education/Certification: High school diploma or equivalent. Bachelor's degree preferred. Eligibility Requirement: This position may require access to Controlled Data or Information. Where the position requires such access only US Persons will be considered. As a US Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR). Top Benefits: As a team member at Crane Aerospace and Electronics, you’ll enjoy: Benefits: Health care, dental, vision, life and disability insurance starting the first day of the month Time Off: 15 days of paid time off that start accruing your first day at Crane and 12 paid holidays per year. 401k Retirement Plan: 401k plan with company match Education Reimbursement: eligible after 6 months of employment You can see a list of our benefits at or visit our website at for more information on our company and great opportunities. We are committed to operational excellence and world class processes. We employ Lean manufacturing techniques to optimize manufacturing efficiency and accuracy on all product lines. Our products are known for their technical strength, proven reliability and overall value. In our efforts to maintain a safe and drug-free workplace, Crane Aerospace & Electronics requires that candidates complete a satisfactory background check. FAA sensitive positions require employees to participate in a random drug test pool. #LI-CK1 #CAE Salary range: $25.08-31.32. Several factors contribute to actual salary, including experience in a similar role or performing comparable job responsibilities, skills, training, and other qualifications. Some roles may be eligible for participation in performance-based bonus programs. This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status. At Crane, we believe that attracting and retaining the highest quality people is the best insurance of success. Our goal is to recruit talented people and train them within a culture that calls for performance with trust and respect. Join us. The unique backgrounds and differences of our associates make us stronger, more capable, and more successful. Beyond an associate’s base compensation, we reward and reinforce wellbeing with a compelling package of both cash and non-cash benefits, including comprehensive health, wellness incentives, assistance with retirement savings, paid time off, paid holidays, and tuition reimbursement — as well as performance-based bonus programs for certain positions. Crane prioritizes career development for our associates. All associates receive an annual development plan that includes a mixture of on-the-job coaching and formal training experiences to support individual development needs. We firmly believe in associate growth that supports career progression and we will proactively support your ongoing career development.