Bilingual Mandarin warehouse Supervisor - Ontario, CA

Bilingual Mandarin Warehouse Supervisor

Key Responsibilities:

• Supervise and manage operations of delivery service providers (DSPs) and sorting centers’ general labors, ensuring adherence to company standards and performance metrics.

• Implement and enforce OSHA safety protocols, including routine safety drills and compliance checks.

• Maintain accurate documentation of warehouse activities and generate regular performance and compliance reports.

• Develop, implement, and monitor quality assurance procedures.

• Analyze performance data and drive continuous improvement across all operational areas.

• Oversee warehouse operations, ensuring consistency, accuracy, and alignment with service standards.

• Coordinate cross-border logistics between warehouse to warehouse to ensure timely and efficient deliveries.

• Conduct daily control meetings and team performance evaluations.

• Recruit, onboard, and manage relationships with qualified DSPs.

• Design and implement training programs to enhance service quality and operational performance.

• Supervise regional fleet operations, including task assignments, cost efficiency, and vehicle utilization.

• Supervise in-house and outsourced vehicle resources, ensuring optimal deployment.

• Continuously optimize collection models, logistics processes, and resource planning.

• Coordinate across internal departments and external partners for operations

Qualifications:

· Bachelor’s degree or equivalent, bilingual Mandarin required. This job requires to communicate with Mandarin speaking people.

· At least 1 year experience in last-mile or 3PL warehousing and logistics related preferred but not required.

· Strong leadership, analytical, and decision-making skills.

· Able to perform under pressure in fast-paced environments.