Medical Receptionist/Sales Superstar

Sales Career Opportunity

Don't even think of applying for this job if you are not the absolute best at selling and closing sales. If you are NOT in the top 5% of possible applicants... save yourself the time and do not apply. We are not kidding. Yup, move on. Why bother if you are not passionate about selling, you know who you are if you like to sell. No really this is not your typical medical office receptionist job. Look, you may or may not have experience working in the medical industry, but there is a bad psychology with Medical Care... people think it should be free. Well, we don't believe that care of any sort that is extremely valuable and differentiated should be free. Do you? If so, please move on, you will not fit this role. This is not a simple smile clock in and take some phones during the day and do you take my insurance kind of calls. If you are still reading this and still not turned off then read the next line because the potential to make serious money is there. Do you want to make up to $70,000 while having a positive impact on people's lives? Sound good? We are a passionate group that goes against conventional medicine. A maverick group doing things others can't and so we charge for our special care. We believe in helping people avoid surgeries and we also go out of our way to consult them and solve their problems. Oh, and we infuse wellness into our core by transforming people's lives into amazing healthy lifestyles... Do you like that purpose? If we do not move on, we only want someone highly purpose driven who wants and believes in our deeply rooted purpose. Are you someone who values your own health? People buy services from people they trust and like! People aspire to progress and stay young and youthful and we literally transform people's lives with the solutions we provide. Are you excited by the possibilities?

Here below is what we expect from you daily:

• Schedule Control manages schedule control and manages expectations before they arrive, so there are no surprises.
• Book future appointments and fill up the schedule for us relentlessly despite people's excuses for parking issues, time limits, and other weak excuses.
• Pick up phones with gusto communicating the value of our services and speak with such clarity communicating the value vividly explaining why our prices are worth it every single time.
• Hold lengthy conversations of at least 8 to 10 minutes patiently to ensure patients are bought into our unique service.
• Provide an exceptional waiting room environment for clients so they will look forward to coming back in.
• Ensure all new patients show up for their scheduled exams and follow up with your team of therapists and admins to get every single lead rescheduled.
• Communicate with patients in real time live while double tasking and taking a credit card payment and maybe pushing a text reminder out occasionally you will have octopus' hands many times and you won't mind.
• Collaborate with the marketing team on new campaigns and offers and be hyper aware of the cost of all services.
• Collect and manage cashflow to ensure we are not letting people skip their owed payments on packages that you sell.
• Ensure we are constantly getting those five stars google review stories.
• Build relationships with people, staff, clients, family members and get in-house referrals to go up, up, up!
• Have difficult conversations with underperforming Physical Therapists who refuse to sign off on plans of care and build team collaboration from them so you can get a team win.
• Ensure commitment to care. Without patients returning we have no practice it's your job to get people locked in to their care plan alongside the Physical Therapist team.
• You believe in efficiency and are super detail oriented to manage papers, doctors' prescriptions, e-faxes, and checks from insurance companies.
• You are very systematic and follow a process and inbound collaboration with billers' coders and insurance companies collecting critical data so we can bill efficiently.
• You are a critical thinker and can arrange staff schedules to keep our office humming and growing and never needing micro management.
• Ideally you have skills of understanding insurance rules and codes and that's a plus but we can teach you that.

Job Musts:

• You live in Brooklyn and can get to work daily to open the doors no later than 8:15am to get the day started and you can work until 5 PM minimum.
• You are flexible and want this as a career move not a job because we want you to grow within this company.
• You are not going back to school and are a mature person who wants a serious occupation working alongside the principal of the company. You see yourself helping our company thrive and expand and we all grow.

Here below is how we expect you to show up daily:

• "Front desk bartender" you hang out with people and make them feel excited to come back,
• "The client relations representative", the "brand storyteller on the phone" "host with the most"
• You will build relationships and be an influencer in real-time!
• You will hate this job unless you can really sell...
• You will be required to use your persuasive skills, deep listening skills, rapport building and getting money from people who don't want to part with their money this is so true
• They may have a copay and you must collect it daily!
• They may have a thousand-dollar bill and you must collect it with a straight face!
• They may refuse to sign that check but you are so commanding and persuasive that you will close them and if you don't you will follow up over and over until they see that this is the best logical solution to their problem
• You are relentless, driven, precise, confrontational (in a diplomatic way always asking how will you like to pay for that card or cash)
• You are a natural closer and you care deeply about what the marketing offer was because you aim to please.
• Selling is a wonderful thing if you believe in solving problems for people with known issues that people cannot solve with insurance-based care...
• Only you know if you have the elephant skin to handle rejections, objections like "let me talk to my spouse", or "that's a lot of money" or "why doesn't my plan pay for that?"
• Only you know that instead of sympathizing with a grandma who is about to get her knee replacement you empathize with her and explain that we have solutions that are non-surgical that can help her avoid that dangerous procedure
• That's exactly the conversations you need to patiently navigate day in day out and stay focused on helping those folks overcome their mindset that all Medical Care should be free

Here's how you apply:

Because we only have 1 spot for this sales career opening, and we are interviewing now to fill the spot immediately, please email your resume cover letter and follow the emails we will be sending back.