Medical Office Receptionist

Job Description

Job Description

Job Title: Front Desk Receptionist – Physical Therapy Clinic
Location: Maspeth, Middle Village, Queens, NY
Job Type: Part-Time (25–30 hours/week)
Schedule: Monday to Friday, variable shifts between 8 AM – 6 PM
Compensation: Based on experience

About Us:

We are a dedicated and compassionate physical therapy clinic focused on helping patients recover, heal, and regain strength in a supportive, welcoming environment. We’re currently looking for a friendly and detail-oriented Front Desk Receptionist to join our front office team on a part-time basis (25–30 hours/week).

Job Summary:

As the first point of contact for our patients, the Front Desk Receptionist sets the tone for a positive patient experience. You’ll be responsible for greeting patients, scheduling appointments, verifying insurance information, and supporting day-to-day administrative needs.

Key Responsibilities:

• Greet patients and visitors with a warm, welcoming attitude

• Answer phones and direct calls professionally

• Schedule, confirm, and manage patient appointments using our scheduling software

• Assist in verifying insurance benefits and obtaining authorizations

• Handle patient check-ins and check-outs efficiently

• Maintain accurate and up-to-date patient records

• Support physical therapists and office staff with administrative tasks as needed

• Ensure the front desk area is clean, organized, and presentable

Qualifications:

• High school diploma or equivalent (required)

• Prior experience in a medical or physical therapy office preferred

• Familiarity with insurance verification and authorization processes is a plus

• Strong communication and interpersonal skills

• Excellent organizational skills and attention to detail

• Comfortable multitasking in a fast-paced environment

• Friendly, professional, and compassionate demeanor

What We Offer:

• A supportive, team-oriented work environment

• Training and onboarding for the role

• Competitive hourly pay

• Flexible part-time hours (25–30 hours/week)

How to Apply:
Please send your resume and a brief cover letter to View email address on us.fitly.work with the subject line “Front Desk Receptionist Application.”

We look forward to hearing from you and possibly welcoming you to our clinic team!