Marketing & Web Content Coordinator 1 - Padel Warehouse - Alpharetta, GA

Job Description

Job Description

Description:

Position Details

• Employment Type: Full-Time
• Hiring Range: $20–$24 per hour, depending on experience
• Schedule: Monday–Friday
• Hours: Full-time (40 hours/week)
• Location: Alpharetta, Georgia * ; On-site (No remote or hybrid option)

About Us

We're more than an e-commerce retailer - we're a destination for athletes, adventurers, and sports enthusiasts. Sports Warehouse offers a carefully curated selection of gear and equipment across tennis, pickleball, padel, running, bass fishing, equestrian sports, ice and roller hockey, inline skating, roller derby, and skateboarding. Our goal is simple: help every customer find the right products with expert guidance, exceptional service, and a shopping experience that keeps them coming back.

At Sports Warehouse, we're always looking for motivated, dependable people who are passionate about delivering exceptional experiences for our customers and for one another. Whether your strengths are in customer service, warehouse operations, technology, marketing, merchandising, or another area of the business, you'll be part of a collaborative team that values integrity, innovation, and continuous improvement.

We believe great people make great teams. If you're eager to make an impact and help connect athletes and outdoor enthusiasts with the products they love, we'd love to hear from you.

The Sports Warehouse Family of Brands

Tennis Warehouse

Pickleball Warehouse

Padel Warehouse

Running Warehouse

Tackle Warehouse

Ice Warehouse

Inline Warehouse

Derby Warehouse

Riding Warehouse

Skate Warehouse

TYPTI Warehouse

Benefits & Perks

Health & Wellness

• Medical, dental, and vision insurance*
• Life insurance*
• Short-term disability coverage*

Time Off

• Paid vacation*
• Paid sick time

Financial Benefits

• 401(k) retirement plan
• Profit-sharing program

Workplace Perks

• Employee discounts across all Sports Warehouse brands
• Complimentary access to our on-site fitness facility
• Career growth and development opportunities
• Employee appreciation events and team celebrations

*Available to eligible full-time employees.

Padel Warehouse is seeking a versatile Marketing & Web Content Coordinator. Help bring our brands to life through engaging marketing campaigns and compelling digital content. This role combines creativity, organization, and collaboration to support marketing initiatives, create customer-focused content, and deliver an exceptional online shopping experience.

Purpose of Position:

• Manage daily tasks that support ongoing marketing initiatives, ensuring timely and efficient execution across various campaigns and projects.
• Support the development and implementation of marketing strategies while collaborating with cross-functional teams including Buying, Marketing, Graphics, Programming, and Photo/Video to ensure cohesive and aligned marketing efforts.
• Craft accurate, helpful, and engaging product descriptions and digital content that reflect brand expertise, maintain a consistent voice, and enhance the customer experience across multiple platforms.

Duties and Responsibilities:

Marketing

• Assist in the planning and development of marketing strategies aimed at increasing customer engagement, brand awareness, and conversion rates.
• Ensure consistency of brand messaging, voice, and visual identity across all marketing channels, including digital and print.
• Collaborate on the execution of brand marketing initiatives, including seasonal campaigns, product launches, and promotional events.
• Gather and organize vendor assets (e.g., images, copy, product specs) and distribute them to relevant departments for use in marketing materials.
• Support the facilitation and implementation of marketing strategies across multiple platforms, such as email, web, social media, and print.
• Work cross-functionally with Buying, Graphics, Programming, and other departments to maintain a marketing calendar, identify key products, and coordinate promotional efforts.
• Input and format marketing projects into project management software; ensure all details, deadlines, and dependencies are accurately documented.
• Monitor project progress by tracking tasks, following up with teams, and ensuring timely communication with Graphics and Programming.
• Schedule, coordinate, and lead monthly marketing meetings, including preparation of agendas, recaps, and key takeaways.
• Manage the creation and scheduling of mailers and oversee updates to the homepage or front page content to reflect current marketing priorities.
• Assist with administrative tasks as needed, including compiling reports, tracking campaign performance, and supporting general marketing operations.

Web Content

• Write original product descriptions that clearly and accurately communicate key features and benefits, align with brand voice and content guidelines, and reflect customer needs and expectations.
• Accurately obtain, research, and document technical product details, including measurements and specifications, ensuring consistency and clarity.
• Assist in creating and editing engaging website articles and written content that support the web content strategy, increase traffic, and enhance brand visibility.
• Support website merchandising by organizing products within category and portal page structures, maintaining accurate listings, updating images, and ensuring an optimal online presentation.
• Maintain ongoing product information, including categories, images, and display details, ensuring alignment with brand standards and user experience best practices.
• Coordinate and source images and graphics for use across the website and digital platforms, collaborating with relevant departments to ensure cohesive visual presentation.
• Edit written content and contribute constructive feedback during the creation of images, graphics, and videos to maintain content quality and alignment with brand standards.
• Participate in and adhere to workflow processes using platforms such as Asana and Microsoft Teams to manage tasks and meet project deadlines.
• Support the development and maintenance of online tools and customer-facing resources to improve usability and engagement.
• Consistently uphold content standards by ensuring all materials:
• Address the key information customers seek
• Incorporate SEO best practices for visibility
• Are engaging, clear, polished, and error-free
• Reflect the appropriate brand voice and tone
• Use formatting that enhances readability and user experience
• Meet all project deadlines and workflow timelines

Product Knowledge

• Develop and maintain a comprehensive understanding of products and brands to effectively communicate their functions, features, and benefits through written content and video presentations.
• Participate in vendor sell-in meetings and training sessions as needed to stay informed about new product launches and updates.

Secondary Tasks

• As assigned, participate in video production tasks for the website, including planning, scripting, and on-camera involvement.
• Racquet sports reviews, as assigned.
• As assigned, Support social media strategy execution by moderating comments, managing ambassador partnerships, coordinating posts, contributing creative ideas, and assisting with campaigns and initiatives.

Requirements:

• Experience and interest in the sport of Padel is strongly desired.
• Ability to gather, analyze, and interpret data to support marketing strategy and performance optimization.
• Ability to gather, analyze and interpret data.
• Marketing experience is a plus.
• Ability to write clear, persuasive, customer-focused product and marketing copy.
• Strong understanding of grammar, spelling, punctuation, and formatting standards.
• Ability to adapt writing style to align with brand voice and target audience.
• Proficient in Microsoft Office Suite.
• Demonstrate ability to learn new software applications.
• Communicate clearly and professionally during conversations.
• Demonstrate active listening skills.
• Approach problem-solving with creativity and innovation.
• Exhibit a professional demeanor in all interactions.
• Interpret and execute written and verbal instructions accurately.
• Follow directions well and gain clarification as needed.
• Adapt to new circumstances and execute multiple tasks and deadlines.
• Excellent organizational skills and attention to detail.
• Maintain focus, attention to detail effectively.
• Work independently and remain motivated.
• Recognize when to seek assistance and collaborate effectively.
• Foster a positive attitude and strong work ethic, contributing positively within a team.
• Maintain a standard of conduct that will maintain an orderly and productive workplace.
• Uphold standards of safety and cleanliness in the work environment.
• Practice good judgement in actions and decision making.
• Abide by all Sports Warehouse policies and procedures.
• Demonstrate a sense of pride in your work and represent Sports Warehouse in a favorable manner.
• Other duties deemed necessary to support daily operations of Sports Warehouse.

Supervisory Responsibility:

This position has no direct supervisory responsibility.

Work Environment:

This position operates in a fast-paced professional office environment. This role routinely uses standard office equipment, such as computers, tablets and telephones. This is an inclusive and team-oriented environment, where communication and collaboration are key. The environment is designed to promote both focused work and creative brainstorming. This position may require on-camera assignments which involve recording the employee with photography/videography equipment. The role may require travel via vehicle to off-site shooting locations. The employee may need to test a variety of products such as, but not limited to, shoes and clothing.

Work-related Travel:

The position may require occasional travel to events, meetings, training sessions, or other work locations as part of the employee’s job responsibilities. Travel may occur by car or plane depending on the location, business needs, and schedule. Employees may be expected to travel outside of normal working hours, including overnight stays when necessary, and must maintain the ability to travel in a professional and timely manner to support company operations and objectives.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

• Primarily sit for extended periods in addition to occasional moving throughout the building to perform essential job duties, including standing and walking.
• Regularly use hands, wrists, fingers, and arms to operate computers, tablets, phones and other technology or equipment necessary to complete assigned duties accurately and efficiently.
• Communicate effectively to exchange information, coordinate workflow, and support operational and safety needs.
• The ability to observe details at close range (within a few feet of the observer).
• Regularly lift and/or move objects that weigh less than ten pounds, occasionally lift and/or move items up to 25 pounds, with heavier lifting infrequent and assisted when appropriate.
• Occasionally required to stoop, bend, twist, reach, kneel, crouch or climb.
• Work in an office environment that may include moderate noise levels and proximity to others
• Ability to work a scheduled shift and maintain regular attendance in accordance with company policies.
• Ability to adapt to changing job duties and business needs.
• Ability to test padel equipment which may include the swinging of rackets and running and moving side to side on smooth surfaces. May also include wearing products such as footwear, apparel, accessories, etc