Head of Applications

Role Description

TwelveLabs spent years building the intelligence layer for video: shared infrastructure, multimodal video models, and an agent harness — the orchestration layer — that can understand and reason over video. Our vision for video superintelligence and pioneering work for large-scale video understanding allowed us to raise over $200M from Silicon Valley's best VCs like Index Ventures and NEA and leading enterprises like Nvidia and Amazon that are shaping the future of AI. The next chapter for TwelveLabs is to turn that foundation into products that people can use without needing to understand the technology underneath.

We are hiring a Head of Applications to build that layer. You will:

• Decide where TwelveLabs should play, find the first use cases where our technology creates a step change in the user experience, and turn those insights into products customers use and pay for.
• Own the application layer from customer discovery through product, engineering, launch, adoption, and growth.
• Engage in a builder-GM role, comfortable talking with customers, working through product or technical tradeoffs, and assembling an exceptional team for the 0-to-1 journey.

Qualifications

• 12+ years of experience across product and product leadership roles, preferably at early to mid-stage software companies.
• Built and grown a product from zero to meaningful adoption.
• Exceptional product judgment and know what great looks like.
• Technically fluent enough to work directly with engineers and researchers.
• Understanding of AI-native products and their realities.
• Experience in designing or leading loops that improved activation, retention, distribution, or monetization.
• Strong recruitment skills and experience building a high-performing team.
• Close to the work, using the product, talking with users, and inspecting data.
• Ability to move quickly and create evidence-based decisions.
• Clear communication skills across research, engineering, design, and go-to-market teams.

Requirements

• Build a clear view of the most promising users, workflows, and distribution paths for the applications built.
• Narrow the field to one or two application wedges using an explicit market-attractiveness and right-to-win filter.
• Put working prototypes in users' hands and establish a weekly build-measure-learn cadence.
• Establish application-specific evals and define the quality, trust, latency, and cost thresholds required for production use.
• Define the boundary and operating rhythm between the application team and the shared infrastructure and model teams.
• Close the first critical hires for the applications team.

Benefits

• An open and inclusive culture and work environment.
• Work closely with a collaborative, mission-driven team on cutting-edge AI technology.
• Full health, dental, and vision benefits.
• Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.
• Monthly wellness stipend.
• Annual Learning & Development stipend to invest in your growth.
• Global offices in San Francisco, New York, and Seoul, and coworking office memberships for remote team members.
• VISA support where applicable.
• Transportation stipend (SF & NY onsite only).
• Daily meals provided (SF & NY onsite only).