Pollo Tropical - Food Service Worker Lead - Florida State University

As a Food Service Worker, you’ll assist with food prep, portioning meals, and serving our loyal customers. With guidance from your manager, you’ll learn on the job and make great connections with the people we serve. We’re looking for team players who are organized, focused, accountable, and above all, bring a positive attitude every day. 

The sky is the limit for what you’ll go on to achieve next! Ignite your passion, pursue what matters. 

Job Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products. 
• Coordinate and assist in setting up and breaking down stations designated by the manager. 
• Cook and otherwise prepare foods according to recipes and directions. 
• Responsible for use of accurate portions when preparing and serving items on the line. 
• Maintain daily temperature logs
• Responsible for taking samples of all food items on the line prior to serving the customers.
• Alert management and pull food items that do not meet quality expectations. 
• Complete opening and closing station checklists
• Greet customers as they approach and leave the serving line 
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
• Ensures that all work areas and serving utensils are cleaned and sanitized
• Responsible for accurate disposal of waste from the service line 
• Transfers supplies and equipment between storage and work areas by hand or by cart. 
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately
• Cross-train in areas as the need arises
• Able to work in concessions, catering, and special events required by your manager
• Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
• Completion of any task requested by a supervisor or member of the Aramark management team.
• Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers. Request support from utility workers for sanitation issues of the line as needed. 
  

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

• Great customer service and interpersonal skills 

• Strong Leadership and supervisory skills 

• Ability to work in a team environment 

• Serve Safe Certification 

• Ability to follow detailed written and verbal instructions 

• Food Service Experience preferred 

• Requires frequent lifting/transporting hot food items 

• Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions 

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). 

Education