Financial Clearance Associate II

The Johns Hopkins Health System Corporation (JHHS) is a not-for-profit organizationacademically based health system dedicated to providing the highest quality patient health care in the treatment and prevention of human illness.

What awaits you:

• Room for growth
• Medical Dental and Vision Insurance.
• 403B Savings Plan w/employer contribution.
• Paid Time off & Paid holidays.
• Employee and Dependent Tuition assistance benefits.

This is a full time remote role. Applicants residing in MD VA DC PA DE and FL will be considered.

Must have prior authorization experience in a hospital setting- surgery MRI etc.

Position Summary:

Reporting to the Financial Clearance Manager/or Supervisor the Financial Clearance Coordinator will be responsible for all administrative and financial components of financial clearance. Some of the financial components consist of pre-registration insurance verification pre-certification and patient financial information. The position is also responsible for informing the patient/guarantor of all financial liabilities and documenting pertinent information into appropriate systems. The position requires integral communication with patients insurance companies department administrators physicians and other departmental staff to ensure the ideal patient experience. The Financial Clearance Coordinator works as a team member and positively accepts change throughout the Health System while establishing relationships at all facilities and be familiar with each institutions computer environment and payer contracts as needed.

Education:

High School Diploma or equivalent

Knowledge:

• Knowledge of medical and insurance terminology
• Knowledge of medical insurance plans; especially manage care plans
• Requires ability to understand interpret evaluate and resolve basic customer service issues.
• Knowledge of the Johns Hopkins Health System or other Healthcare related policies and procedures preferred. Skills:
• Intermediate in Microsoft Office
• Requires excellent verbal communication telephone etiquette interviewing and interpersonal skills to interact with peers superiors patients families members of the healthcare team and external agencies.
• Requires intermediate analytical skills to resolve problems and provide patient and referring physicians with information and assistance with pre-registration and registration issues.
• Ability to perform with attention to detail and accuracy
• Ability to multitask and prioritize work
• Ability to demonstrate and convey a favorable image of the organization and conform to proper standards of professional dress attitude and demeanor.
• Requires high level of professionalism in both appearance and presentation

Required Licensure Certification etc .

• Certification on host systems as appropriate. Certification to be obtained during introductory 90 day probationary period
• Successful completion of departmental training program and all related competency assessments.
• Coding Certification is a plus

Work Experience:

1-2 years related medical office hospital or similar customer service environment

Salary Range: Minimum 20.52/hour - Maximum 33.88/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Required Experience:

IC