IT Support Analyst
ABARTA Coca-Cola Beverages, LLC
Summary The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia. This position is primarily located in our Cleveland (Bedford Heights) OH but will require some travel to other ABARTA Coca-Cola sites. After‑hours and weekend work will be required on an as‑needed basis. Responsibilities Tier 1 – Service Desk Support Serve as the first point of contact for end‑user technical issues via phone, email, chat, or ticketing system. Perform initial triage, troubleshooting, and resolution of incidents and service requests. Log, categorize, and prioritize tickets in the ticketing system. Provide remote support for hardware, software, network, and mobile issues. Escalate unresolved or complex issues to Tier 2 or higher support levels. Tier 2 – Desktop / Field Support Provide onsite and assist other IT team members with remote site technical support for desktops, laptops, and peripherals. Diagnose and resolve complex issues related to OS, applications, and basic networking. Install and maintain workstations, printers, and mobile devices. Perform imaging, deployment, and re‑imaging using standard tools. Support Honeywell warehouse handheld devices, CT45’s, and barcode scanners, CK67’s. Provide printer support for Xerox office and Brother label printers. Shared Responsibilities Manage tickets to ensure timely resolution and SLA compliance. Maintain accurate IT asset inventory. Participate in on‑call rotation. Support IT projects and deployments. Qualifications Required Associate degree in IT or equivalent experience. 3‑5+ years of IT support experience as a Tier 1 or Tier 2 Analyst. Strong customer service and communication skills. Experience with Windows 11 and hardware and software troubleshooting. Preferred Experience with Intune and Autopilot. Experience with warehouse devices and manufacturing environments. Physical Requirements Ability to lift 25–50 pounds. Ability to climb ladders up to 8 feet. Additional Information ABARTA Coca-Cola Beverages, LLC applicants must submit to a background verification process prior to commencing employment with the company. Employment with ABARTA Coca-Cola Beverages, LLC is contingent on a pre‑employment background check which may include drug screening, driving records (including minor moving violations) and will be evaluated according to ABARTA Coca-Cola Beverages, LLC guidelines to determine eligibility for this position. ABARTA Coca-Cola Beverages, LLC is an Equal Opportunity Employer Minorites/Women/Veterans/Disable/Sexual Orientation/Gender Identity. #J-18808-Ljbffr ABARTA Coca-Cola Beverages, LLC
$26 - $30 per hour
An IT Analyst job in Brecksville, OH is available courtesy of Akkodis. This is an onsite support position. Must be experienced in computer support and troubleshooting. ORGANIZATIONAL SKILLS ARE A MUST - being able to prioritize tickets and support needs as well as inventory...SuggestedTemporary workLocal area- ...together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver...SuggestedLocal areaNight shift
$37.5k - $62.5k
...culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Loan Support Analyst, within PNC's Collateral Monitoring organization, you will be based in Brecksville, OH. In this role, you will work Monday –...SuggestedFull timeTemporary workPart timeWork experience placementWork at officeRemote workWork from homeMonday to Friday- ...Product Support Specialist Product Support Specialist- Solon, OH area (in office w/ some flexibility) 75+ year old manufacturing company, based in NE Ohio, is looking to grow their Product Support Team/Field Support Team. This role is an internal function, that...SuggestedWork at office
MRINetwork
Solon, OH22 hours ago $42k - $44k
...Everstaff is seeking an experienced Cash Accounting Specialist to be responsible for a variety of cash application and accounting support functions. This role focuses on processing incoming payments, maintaining accurate account records, preparing journal entries, and...SuggestedDaily paidWork at officeMonday to Friday$20 - $33 per hour
We are seeking experienced Commercial Roofers to join our team. The skilled Commercial Roofers will be responsible for the maintenance, repairs, and installation of commercial roofing systems. $20-33/hour (not including prevailing wage) Benefits, upon satisfaction...Hourly payFull time- ...Great Day Improvements - It Service Desk Analyst Ii (Onsite - Twinsburg, Oh) The It Service Desk Analyst Ii is responsible for resolving complex... ...and escalated incidents, providing advanced technical support, and contributing to the stability and maturity of Service...Permanent employmentRemote work
Great Day Improvements
Twinsburg, OH3 days ago $97k - $143k
...division is currently seeking an International Tax Policy & Planning Analyst. This position will be a hybrid role from Beachwood, OH if... ...will report to the Director – International Tax Strategy and support the team by coordinating Tax‑Treasury initiatives, assisting with...Local areaWorldwideRelocationEaton
Beachwood, OH3 days ago$20 - $22 per hour
...Benefits Package ~ Company vehicle and fuel card ~ Steady, year-round work ~ Opportunities for advancement and career growth ~ Supportive leadership and team environment ~ Company culture that values hard work, accountability, and success Why The Third...Hourly payThe Third Estimate
Solon, OH1 day ago- Description Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive...Local area
Brinks Home
Solon, OH1 day ago - ...days in office and 2 days remote The Systems Administrator will support, secure, and improve the organization’s technology environment... ...communication skills with the ability to work effectively with IT teammates, vendors, contractors, and non‑technical business stakeholders...Full timeFor contractorsWork at officeRemote work
$65k - $75k
...We are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network... ...costs. The Role Join our dynamic team as an MSP Support Technician II, where you'll be in charge of escalations from our...Full timeWork at officeLocal area- ...IT Field Technician Company Background Founded by Chairman and CEO Greg Flynn in 1999, Flynn Group LP (formerly Flynn Restaurant... ...75,000 people. More information is available at Flynn Group Support Center Our mission at the Support Center is clear - we...Temporary workWork at officeFlexible hoursWeekend workAfternoon shift
Flynn
Independence, OH10 hours ago - Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms... ...Key’s IT Service Desk is responsible for providing technical support for all hardware, software and network connectivity issues...Permanent employmentFor contractorsRemote work
- IT Support Specialist Life Line Screening is looking for a IT Support Specialist to join our fast-paced environment in a nationwide, growing organization. This individual will be responsible to provide technical assistance to end-users, troubleshoot and resolve hardware...Work experience placement2 days per week
$16 - $18 per hour
...Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients. Assists users in troubleshooting Outlook...Hourly payFull timeWork at officeLocal areaRemote work- ...communicate customer training needs and new product opportunities to the internal product development team. Provide in-house technical support, including repairing/maintaining internal units and assisting with technical writing/documentation. Assist the production...Work at officeFlexible hoursShift work
Integrity Technical Services, Inc.
Solon, OH3 days ago $20.5 per hour
...certification. Working Conditions Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training,...ApprenticeshipWork experience placementLocal areaImmediate startVisa sponsorshipCharter Communications
Maple Heights, OH3 days ago- ...diagnostics, and working on critical water and wastewater infrastructure systems. Technicians may also act as a crew lead on projects and support junior team members in the field. Key Responsibilities Pump & Mechanical Systems Troubleshoot, repair, and install...
Miratech
Maple Heights, OH22 hours ago $23.8 - $43.85 per hour
...and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and... ..., 3 floating holidays, sick leave, and additional options to support volunteer and parental leave. ~ Educational and training opportunities...Hourly payWork at officeLocal areaWork from homeNight shiftTrane Technologies
Valley View, OH6 days ago$28 - $38 per hour
...equipment performance and capabilities to customers, confirming proper operation and satisfaction with system standards. # Provide rapid support for critical equipment failures to minimize downtime. # Perform emergency repairs by diagnosing technical issues and implementing...Hourly payPart timeWorldwideFlexible hoursFives Syleps
Solon, OH4 days ago$20.5 per hour
...certification. Working Conditions Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You'll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training,...ApprenticeshipWork experience placementImmediate startSpectrum
Maple Heights, OH1 day ago- ...predictable onsite attendance and punctuality Respond to Help Desk IT incident and service request tickets Deploy, maintain, and... ...computer, printing, and networking issues Liaise with third-party support and PC equipment vendors as needed Research issue resolutions...Work at office
$18 - $25 per hour
Job Description Job Description Mancan has teamed up with a highly reputable company in Oakwood Village who is seeking to hire a Service/Repair technician. Relevant experience diagnosing and repairing commercial vehicles and mechanical aptitude required. This is 1st...Temporary workMonday to FridayDay shiftMancan
Oakwood Village, OH7 days ago$60k - $70k
Join to apply for the Business Insights Analyst role at Flynn Group . Get AI-powered advice on this job and more exclusive features.... ...Conducting root cause analysis to understand cause and effect and support critical business decisions on path forward with Brand...Full timeTemporary workCasual workWork at officeWork from homeFlexible hours$50k - $120k
...What Makes Arco Different? No Micromanagement: We trust our techs. Our leadership comes from the field and understands how to support, not hover. You're given the autonomy to diagnose and recommend real solutions. Reliable, Year-Round Work: We have a strong...Work from homeArco Home Services
Bedford, OH22 hours ago- ...Job Title Synergistic IT is a full-service staffing and placement firm servicing clients in America for the past 12+ years. We... ...updates, and deletion. Helping develop reports and analysis. Supporting initiatives for data integrity and normalization. Providing...Full timeH1bImmediate start
SynergisticIT
Hudson, OH3 days ago $9.4k
...The Pump Service Technician is the backbone of our business, and it is extremely important to continue to grow our market share.... ...Harrington company provides an outstanding benefits package, designed to support our employees' health, financial wellness, and work-life balance...Temporary workImmediate startFlexible hours- Overview Position: Environmental Services Technician (EVS)/Housekeeping Location: Warrensville Heights, OH Schedule: Full-time Our hospital is a critical illness recovery hospital committed to providing world-class inpatient post-ICU services to chronic,...Full time
Regency Hospital
Warrensville Heights, OH4 days ago - ...OH | Long-term contract with strong potential for extension or conversion We’re looking for an enthusiastic and motivated Level 1 IT Support Technician to join our enterprise support group onsite at our Hudson, OH headquarters. This is a great opportunity for someone...Long term contractContract workInternshipLocal areaFlexible hoursNight shift
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