Systems Administrator

Systems Administrator Position Type: Full-time | Schedule: Hybrid, 3 days in office and 2 days remote The Systems Administrator will support, secure, and improve the organization’s technology environment across networking, Microsoft 365, endpoint management, identity, email, and cloud-based services. This role is ideal for a hands‑on administrator who can manage day‑to‑day operational needs, lead technical improvements, support cross‑departmental initiatives, and partner closely with the Senior Systems Administrator and Help Desk Manager to strengthen the overall technology stack. Key Responsibilities Networking and Infrastructure Manage, patch, configure, and troubleshoot firewalls, switches, wireless access points, and related network infrastructure. Support Azure networking components and cloud connectivity requirements. Administer and troubleshoot VPN connectivity for users, offices, and business needs. Coordinate office wiring projects, including working with contractors to install cabling and network infrastructure in new or remodeled offices. Microsoft Intune and Endpoint Management Manage device patching, software deployment, and endpoint configuration through Microsoft Intune. Create, deploy, and maintain remediation scripts to improve device compliance and resolve recurring issues. Monitor endpoint health, analytics, compliance trends, and device performance indicators. Administer configuration profiles, compliance policies, and security settings for managed devices. Support mobile device management, including company cell phone management and AT&T vendor coordination. SharePoint, Microsoft 365, and Collaboration Platforms Create, configure, and maintain SharePoint sites to support business collaboration and information sharing. Manage Microsoft 365 and unified groups, including ownership, membership, and lifecycle support. Support intranet management, content organization, permissions, and platform improvements. Identity, Access, and Security Administration Administer identity provider platforms, including Okta and Microsoft Entra ID. Manage, review, and update conditional access policies, MFA requirements, and authentication controls. Support Entra application registrations, role‑based access control, Graph API permissions, and related security settings. Implement and support application integrations, including SCIM provisioning, SSO, and identity lifecycle workflows. Onboarding, Data Migration, and Domain Administration Support user and office onboarding activities, including system setup, access readiness, and technology coordination. Perform email and file data migrations as part of onboarding, transition, or consolidation projects. Manage DNS registration and domain implementation tasks for new offices, brands, or business requirements. Email, DNS, and Marketing Platform Support Administer email‑related DNS records and authentication controls, including SPF, DKIM, and DMARC. Support journaling and email compliance requirements. Assist with configuration and support for marketing and communication tools such as Constant Contact and Snappy Kraken. Escalation Support and Continuous Improvement Handle escalations from the Help Desk, providing advanced troubleshooting and timely resolution for complex technical issues. Work closely with the Senior Systems Administrator and Help Desk Manager to improve tools, processes, documentation, and the broader technology stack. Contribute to cross‑departmental initiatives by translating business needs into reliable, secure, and scalable technology solutions. Identify opportunities for automation, standardization, improved monitoring, and operational efficiency. Qualifications 5–7 years of experience in a systems administration role preferred. Hands‑on experience administering Microsoft 365, Microsoft Intune, Microsoft Entra ID, SharePoint, Exchange Online, and endpoint management platforms. Working knowledge of networking concepts, including firewalls, switching, wireless, VPN, DNS, and Azure networking. Experience with identity and access management, including SSO, SCIM, MFA, conditional access, RBAC, and application permissions. Ability to troubleshoot escalated technical issues across endpoints, networking, identity, email, and cloud services. Strong communication skills with the ability to work effectively with IT teammates, vendors, contractors, and non‑technical business stakeholders. Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast‑paced environment. Experience with scripting, automation, documentation, monitoring, and process improvement is preferred. Ideal Candidate The ideal candidate is a proactive, detail‑oriented systems administrator who enjoys solving complex problems, improving operational processes, and supporting a secure and reliable technology environment. This person should be comfortable owning technical responsibilities independently while collaborating closely with IT leadership, help desk staff, vendors, and business partners. #J-18808-Ljbffr Stratos