Desktop Support Technician
RennerBrown
Responsibilities Regular and predictable onsite attendance and punctuality Respond to Help Desk IT incident and service request tickets Deploy, maintain, and troubleshoot Windows desktop and laptop systems as well as related peripheral devices Deploy, maintain, and troubleshoot Android and iOS devices Troubleshoot application issues with software from, but not limited to, these vendors: Microsoft, Adobe, SAP, Cisco, Citrix Imaging of PC's Assist employees with computer, printing, and networking issues Liaise with third-party support and PC equipment vendors as needed Research issue resolutions and create / update documentation Maintain adherence to compliance regulations Microsoft office and 365 Support Skills and Qualifications Demonstrated technical knowledge of network and PC hardware, including Windows 7 and Windows 1 Ability to research PC issues and products as require Experience working in a team-oriented, collaborative environmen Experience with a Microsoft Active Directory environmen Understanding of basic TCP/IP protocols and network connectivit Computer hardware (A+ certification or equivalent experience Must be able to lift and handle equipment of up to 50lb Experience with Microsoft Office365 application Experience with Help Desk ticketing system #J-18808-Ljbffr
Vacancy posted 2 days ago
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