Systems Administrator

Summary See below for important information regarding this job. Battle Creek, MI: $89,508 - $ 116,362 Columbus, OH: $93,400 - $121,422 Dayton, OH: $92,841- $120,696 Fort Belvoir, VA: $102,415- $133,142 New Cumberland, PA: $102,415- $133,142 Ogden, UT: $89,508 - $ 116,362 Philadelphia, PA: $98,630- $128,221 Richmond, VA: $93,499- $121,551 Duties Provide Enterprise level support for Microsoft 365 services, Identity Provider Services (IDP), Active Directory, and Microsoft Exchange. Demonstrated expert-level knowledge in Tier 3 support for Microsoft 365 and Microsoft Exchange Provide expert technical guidance, analysis, and problem resolution for operational problems impacting enterprise IT services. Lead root cause analysis (RCA) efforts for major incidents and develop long-term solutions to prevent recurrence. Isolate, identify, analyze, and resolve complex hardware, software, and communications problems across the enterprise. Research, document, and apply security configurations to Windows OS, cloud environments, and applications to ensure compliance. Create white papers, technical reports, evaluations, and documentation to summarize findings. Utilize PowerShell for M365, Exchange, and Active Directory to automate tasks, manage configurations, and resolve issues. Design, develop, and maintain automation scripts and workflows to improve system efficiency and reduce manual interventions. Lead studies and tests of next-generation products to evaluate their feasibility and performance for enterprise implementation. Develop and coordinate technical projects, working collaboratively with other teams to achieve enterprise-wide goals. Participate in the planning and execution of disaster recovery and business continuity tests for critical IT systems. Requirements Must be a U.S. citizen Tour of Duty: Set Schedule Security Requirements: Critical Sensitive with Secret Access Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. Fair Labor Standards Act (FLSA): Exempt Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. Recruitment Incentives: Not Authorized Bargaining Unit Status: No Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See for more information. This position and any future selections from this announcement may be used to fill various shifts located anywhere within DLA Information Operations, J6. This position is subject to an initial drug screening, and random testing thereafter. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee’s inability to successfully pass; or refusal to conduct the test may result in... ...the TJO or FJO being withdrawn during the recruitment process or subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a “Drug Test Statement of Understanding” if you are selected for this position Qualifications To qualify for an IT Specialist (SYSADMIN/INFSOEC), your qualifications must include: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-ingrade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: progressive IT experience that shows an ability to support critical infrastructure at a tier 3 level in a large-scale environment. This involves serving as an Serves as a Subject Matter Expert (SME) escalation point for difficult and complex incidents involving Microsoft 365 with a focus in support Microsoft Exchange. Support, administer, and troubleshoot Microsoft 365 services and/or Microsoft Exchange at a tier 3 level. To include the ability to isolate, identify, analyze and resolve hardware, software and/or communication problems. Develop, coordinate, and lead technical projects, working collaboratively with other teams to achieve enterprise-wide goals. Education: Applicants may not qualify for this position based on education in lieu of specialized experience Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information As required by 5 C.F.R. 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. 1194). For Important General Applicant Information and Definitions go to: Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability successfully pass; or refusal to conduct the test may result in: 1) the tentative or FJO being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a “Drug Test Statement of Understanding” if you are selected for this position. The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids. ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is illegal Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. #J-18808-Ljbffr