Membership Manager

Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You'll provide tours, convert prospects - all while delivering the Ultimate Fitness Experience. What you'll do: You'll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they're making progress and staying engaged Recruit, convert, and retain members to meet monthly membership goals Host tours, convert prospects, and ensure successful onboarding Generate local leads and support club marketing Track leads, appointments, and referrals in our CRM Maintain high standards for member service, safety, and club appearance Lead from the Front and help with day-to-day club ops What we're looking for: High school diploma or GED required CPR/AED certification (or willingness to obtain within 30 days) 2+ years sales experience preferred Strong communication, sales, and people-management skills Organized, punctual, and customer-focused with a friendly, professional presence Comfortable with basic computer systems (MS Office, CRM/sales tracking) Willingness to work flexible hours (including weekends and evenings) Why you'll love it Be part of a fun, fast-paced team dedicated to member success Opportunities to grow into leadership roles across our expanding club network Benefits & Perks: Complimentary club membership + guest privileges Discounts on training, spa services, programs, and apparel Employee referral bonus In-house Certification + Continuing Education Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

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