Training Specialist

Key Responsibilities Training Delivery & Facilitation: Conduct comprehensive training sessions on quality standards, safety protocols, inbound/outbound, IC/RMA procedures. Provide classroom and hands‑on coaching, demonstrate a commanding presence, and articulate instructions clearly on all warehouse operations and while operating MHE and WMS/RF systems. Instructional Design: Assist in the design, revision, and implementation of training materials, ensuring programs for warehouse associates remain current with operational needs and accommodate diverse learning styles. Safety & Compliance: Promote "Safety First" habits, document regulatory training, and conduct regular audits to maintain OSHA compliance. Operational Coordination: Manage training logistics, including scheduling and resource allocation. Prepare new‑hire training materials, coordinate with all departments, lead shift huddles, and prepare daily agendas. Performance Monitoring: Observe trainee behaviors, identify learning gaps or barriers, provide accurate, detailed feedback and weekly recaps, update onboarding files, record absences and tardies, and adjust training methods to meet productivity and service quality objectives. Mentorship: Lead structured programs such as the SME/Buddy Support System, providing expert advice and assertive guidance to develop and retain internal talent. Core Operational Duties: Hands‑on management of shipping, receiving, inventory cycle counting, stowing, and returns on domestic and international orders following Standard Work Instructions while meeting SLAs. Team Supervision: Lead, develop, and train local teams to meet or exceed KPIs and SLAs, providing coaching to trainees as needed. Training Certification: Serve as a certified trainer for material‑handling equipment (MHE) and standard inbound/outbound/IC/RMA processes, providing scenarios and Q&A sessions to ensure trainee understanding. Site Management & Safety Standards: Conduct startup meetings, review daily workloads, document infractions, lead by example, and maintain 5S standards while performing spot checks for PPE usage. Work Environment & Physical Demands The role requires presence on the warehouse floor for on‑the‑job training (OJT) and hands‑on coaching. You must be comfortable transitioning between a professional classroom setting and an active logistics environment, provide a consistent and supportive learning atmosphere focused on developing personal and professional growth, demonstrate patience to support diverse learners, and remain flexible enough to pivot training methods based on real‑time operational needs. Key Skills & Qualifications Experience: Proven experience and success in warehouse logistics, distribution, or a similar fast‑paced environment. Technical Literacy: Proficiency with JDA, SAP, JARVIS, Agile, GUTs, Warehouse Management Systems (WMS), RF scanners, MHE operations and compliance, and G‑Suite. Regulatory Knowledge: Strong understanding of OSHA regulations and safety standards; enforce security protocols. Communication, Command, and Presence: Demonstrate a strong stage presence, articulate complex concepts clearly, project authority in classroom environments, manage group dynamics, and make decisive decisions during training sessions. Required Certification: Forklift/MHE operation – Stand‑Up and Sit‑Down Forklift, Electric Pallet Jack (EPJ), and Ballymore EPJ. Education: High School Diploma or GED required. Background Checks: Must be able to pass federal, state, local government, airport, or company‑required background checks, clearances, and/or drug and alcohol tests. Benefits DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision, and life insurance, flexible and health‑spending accounts, short‑ and long‑term disability coverage, and wellness resources. 401(k) plan offers company‑matching contributions up to 5%. Paid time off, paid holidays, and additional floating holidays support a healthy work‑life balance. Equal Employment Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. #J-18808-Ljbffr DSV Road GmbH