Management Analyst, Associate*

The City of Richmond Department of Public Utilities is seeking a detail-oriented and dependable Management Analyst to provide clerical and administrative support to the Construction Program within the Gas Division. This position is essential in ensuring project documentation is accurate, complete, and properly routed, while maintaining strong coordination with internal teams and external contractors. The ideal candidate will be detail-oriented, have strong organizational skills, and the ability to manage and track a variety of administrative tasks related to capital construction projects. Duties include but are not limited to: Coordinate with internal and contractor personnel to support meter scheduling, changes, and updates by inputting data in appropriate reporting databases, spreadsheets, and related software applications. Receive and organize project packages from Engineering, verifying all necessary documents are included for release to construction. Assemble, print, and distribute construction documentation to contractors and inspection personnel. Maintain project files (digital and paper) throughout the construction lifecycle, ensuring they are accurate, complete, and accessible. Track the status of projects under construction using internal tracking tools or spreadsheets. Support monitoring and management of project expenditures based on inspector input and contractor invoicing. Coordinate with inspection staff to collect and file field documentation, including photos, reports, and as-builts. Maintain checklists and timelines to ensure all closeout documentation is submitted, reviewed, and archived. Prepare and update status reports, summaries, and basic data entry in support of program reporting. Respond to internal and external information requests related to project documentation or status. Assist with drafting routine correspondence, standard forms, and filing regulatory paperwork. Qualifications, special certifications, and licenses: Minimum training and experience: Bachelor's degree in business/public administration or field related to assignment Two years of journey-level professional experience in area related to assignment, such as experience providing administrative, clerical, or program support in a construction, engineering, utility, or public works environment. An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification Preferred qualifications: Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Strong organizational skills and attention to detail. Ability to communicate clearly and professionally in both written and verbal formats. Capable of working independently and managing multiple routine tasks simultaneously. Familiarity with construction or utility documentation (e.g., plans, permits, redlines, as-builts). Experience working with document control systems, GIS, customer information systems CIS, ENERGOV, or work management platforms. Previous experience supporting field inspectors, contractors, or engineering teams. Licensing, certifications, and/or other special requirements: Primarily office-based with occasional visits to field offices or job sites. Must be able to lift and organize physical files and project plans (up to 20 pounds). Light physical demands including sitting, typing, and file handling. Knowledge, skills, and abilities: Knowledge (some combination of the following): General and special funds Electronic databases and related software applications Governmental accounting concepts Intermediate to advanced level mathematics and statistics as applicable to appraisal measures and assessment ratio studies Thorough knowledge of computer programs such as Microsoft Office Suite and Adobe Acrobat Skills (some combination of the following): Analyzing and aggregating data Analyzing and interpreting manuals and operating procedures Assisting with special projects and programs Communicating with various internal and external departments effectively Communicating results of analyses and recommendations professionally and effectively with senior management and peers Conducting basic analyses Developing manuals and operating procedures as necessary Developing recommendations and reports Gathering and compiling data Maintaining records, data, and other information in department of focus Performing various administrative duties such as answering phones, ordering supplies, etc. Proofreading and editing Preparing and submitting documents related to focus area Working in a team environment Excellent oral and written communication Abilities (some combination of the following): Multi-task Organize Plan Americans with Disabilities Act requirements: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations. Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment. Physical requirements and working environment: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; frequently reach and finger; and occasionally climb, balance, stoop, kneel, crouch, crawl, reach, stand, push, pull, lift, walk, grasp, and feel. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects. Equal Employment Opportunity Statement: The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at View email address on click.appcast.io. 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