Infrastructure Manager Data Center & Disaster Recovery - State National

Infrastructure Manager

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The Infrastructure Manager is responsible for the design, operation, and day-to-day management of the organization's on-premises data center and co-located disaster recovery site. This role leads a small infrastructure team and ensures the reliability, availability, security, and recoverability of systems supporting approximately 700 users. The Infrastructure Manager oversees core compute, virtualization, server platforms, backup and recovery, virtual desktops, and supporting infrastructure services across both on-premises and Azure environments.

Key Responsibilities

• Manage an on-premises corporate data center and a co-located disaster recovery data center.
• Ensure high availability, capacity planning, and operational stability of infrastructure platforms.
• Lead disaster recovery planning, testing, failover, and recovery operations.
• Maintain documented DR procedures and recovery runbooks.

• Manage and mentor a small infrastructure team responsible for day-to-day operations.
• Assign work, set priorities, and ensure timely execution of operational and project tasks.
• Act as an escalation point for complex infrastructure issues and outages.

• Design, build, and manage VMware, Hyper-V, and Windows Server cluster environments.
• Oversee provisioning, configuration, and lifecycle management of physical and virtual servers.
• Manage infrastructure supporting virtual desktops.
• Administer both Windows and Linux server environments.

• Coordinate application deployments, upgrades, and patching for both commercial and internally developed applications.
• Support application hosting across on-premises infrastructure and Azure environments.
• Partner with application owners and development teams to ensure infrastructure readiness.

• Design, implement, and manage infrastructure backup and recovery processes using Commvault.
• Ensure backups meet business recovery objectives and compliance requirements.
• Regularly validate backup integrity and restoration capabilities.

• Design and manage SCOM for infrastructure and systems monitoring.
• Design and manage SCCM for patch management and system configuration.
• Ensure timely patching, monitoring, alerting, and remediation of infrastructure systems.

• Design, implement, and maintain infrastructure support services including:
• File services
• Secure printing
• Fax services
• Ensure these services are reliable, secure, and aligned with organizational standards.

Key Competencies

• Infrastructure leadership with hands-on technical depth
• Operational excellence and reliability focus
• Risk awareness and recovery mindset
• Clear communication and documentation skills
• Ability to balance day-to-day operations with project delivery

Required Qualifications

• 7+ years of experience in infrastructure or data center operations.
• Prior experience managing enterprise data center and disaster recovery environments.
• Strong hands-on experience with:
• VMware and/or Hyper-V
• Windows Server clustering
• Physical and virtual server platforms
• Experience managing backup, recovery, and DR failover processes.
• Experience leading or supervising technical staff.
• Strong troubleshooting, documentation, and operational discipline.

Preferred Qualifications

• Experience supporting hybrid environments (on-premises and Azure).
• Experience managing virtual desktop infrastructure.
• Experience using Commvault software
• Familiarity with SCOM, SCCM, and enterprise monitoring tools.
• Experience in regulated or audit-driven environments.
• Relevant certifications (Microsoft, VMware, Infrastructure, or Security).

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you:

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.

• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

• All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

• All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to View email address on click.appcast.io.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the View email address on click.appcast.io.

No agencies please.