Associate Application Analyst - Workforce Management Systems

Associate Application Analyst-Workforce Management Systems

Responsibilities One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit The Corporate Information Services Department is seeking a dynamic and talented Associate Application Analyst-Workforce Management Systems. The Associate Application Analyst supports the implementation of Time and Attendance, Employee Debit, and HR/Payroll Systems. Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center. Implements modifications to existing applications that will effectively accomplish desired objectives. Provides technical support to UHS entities as needed. Meets deadlines and ensures continued progress toward assignment completion. Shares experience with other members of team. Key Responsibilities include:

• System Implementation: Regularly participates in meetings with users, vendors, and IS staff to develop/modify system specifications. Supports the implementations of applications and assists in the preparation of documentation. Performs system testing and documentation for all phases of the application development life cycle under the guidance of senior team members. Performs Q/A on application functionality under the guidance of senior team members. Researches and resolves implementation-related Customer Support Center Tickets. Adheres to appropriate UHS Project Management standards. Ensures strict adherence to work plans, reporting all serious deviations to management. Assists with the training of users in operating procedures for application. Ability to work with users on a daily basis with file building, training and system configuration. Is a self-starter who will look for solutions when dealing with multistate payroll laws and rules. Ability to assist in training, documentation, conversions and implementation of the Kronos ISeries product.
• System Maintenance & Support: Researches and resolves Customer Support Center Tickets under the guidance of senior team members. Participates in major application upgrades. Adheres to UHS Service Level and Change Management Policies. Provides on-call support as scheduled. Establishes and maintains regular communications with user community.
• Administration Oversight: Maintains Service Excellence principles. Prepares and submits status reports to supervisor as required. Keeps management well informed of activities, needs, problems. Performs other tasks as required by management.

Qualifications Position Requirements: Associate's degree required, Bachelor's degree preferred. One or more years of progressively more responsible Information Systems experience preferred. Basic knowledge of system application implementation, enhancement and support methods and practices. Working knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications. Basic knowledge of IS standards and quality methods and metrics. Basic knowledge of project management methods. General familiarity of user business practices, concepts and terminology sufficient to support the applications. Excellent written and verbal communication skills. Travel Requirements: 5 – 25% domestic US travel (depending on projects).

This opportunity provides the following: Challenging and rewarding work environment Growth and development opportunities within UHS and its subsidiaries Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401k plan with company match Generous Paid Time Off