Guest Consultant Sales and Customer Service

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

*Must have sales and customer service background.

Our brand purpose is to Elevate the Lives of the People we Touch . Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits/Perks

· Flexible Scheduling

· Growth Opportunities

· Paid Training

· Digital Workspace

· Stunning Retreats

· Massage Heights Family Fund

· Employee Discounts

· Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

· 5-7-hour shifts

· Full and part-time positions available

· Required 1 weekend shift minimum

· Some day and evening shifts are required

Responsibilities

· Educate guests confidently and effectively about services and products

· Achieve monthly sales targets through membership and gift card sales

· Provide exceptional service by listening, communicating, and responding to guest’s needs

· Excellent phone etiquette with an upbeat tone and strong articulation

· Promote the therapeutic/wellness benefits of massage therapy and skin therapy

· Develop and maintain positive relationships with members of the team and guests

Qualifications

· Exceptional guest service and communication abilities

· Previous experience in sales, retail, or guest services is required

· Proficient with basic computer software and quick to learn new systems

· Fast learner with a positive and energetic demeanor

· Strong critical thinking skills, especially in resolving customer conflicts

· Passionate about interacting with people and consistently delivering outstanding service

· Thrives in collaborative team settings