Administrative Support Associate

Position Information General Information Vacancy Open to Vacancy Open to All Candidates Employment Type Employment Type Permanent - Part-time If time-limited, note appointment end date Hours per week 30 Months per year Months per year 12 Position Number Position Number 012687 NC Salary Grade Equivalency NC Salary Grade Equivalency NC02 Classification Title Classification Title Admin Support Associate - Journey Working Title Working Title Administrative Support Associate Salary Range Salary Range $25,155 - $29,168 Anticipate Hiring Range $25,155 - $29,168 FLSA Status FLSA Status Non Exempt Division Department Work Unit Work Unit Venture Work Schedule 8:30 am – 3:00 pm; Monday – Friday, with occasional evening and weekend hours required or as necessary. 30-minute meal periods. Primary Purpose of Position This position provides the basic administrative support, office management, and resource and procedural assistance for all the programs delivered by Venture, and the office support for four full-time outdoor adventure professionals. Serves as the primary program resource for billing and contractual correspondence with challenge course clients, the registration of participants on trips, and the renting of camping equipment. Required Minimum Qualifications Graduation from high school; or an equivalent combination of education and experience. Note: Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. Provide front-line customer service, including receiving and welcoming guests, assisting clients with program registrations and payments, answering questions about Venture offerings, etc. Record-keeping, including tracking budget expenditures with Excel (after pulling data from Banner), program participation, risk management documentation, etc. Current experience or ability to quickly learn computer software including Microsoft, Google, Adobe, Banner, and University-specific applications such as Concur (p-card), Niner-Talent, Imagenow, and NinerEngage. Communication with clients regarding invoicing and contracts. Submitting deposits from payments received from program registrations. Processing hiring documents and time sheets for student and temporary employees. Processing paperwork for University procedures including travel, work orders, motor pool requests, petty cash, and p-card reconciliation. General administrative support for four full-time employees as needed. Supervising administrative student workers assisting with all tasks above. Occasional program logistics support such as transporting supplies to program locations. Attendance at functions for the purpose of better understanding Venture offerings. Other Work Responsibilities Other duties as assigned or needed by the department. Departmental Preferred Experience, Skills, Training/Education Ability to manage a high volume of routine tasks (data entry, deposits, communication with clients, etc.) promptly. Manage competing demands that are bound by deadlines. Experience with communication and data tracking software such as Google Docs or Word, Spreadsheets, and Forms. Experience with University-specific software such as Banner, ImageNow, Niner Talent, and Niner Engage or equivalent. Experience with creating and editing PDFs. Ability to conduct duties defined by the University as “sensitive”: handling cash, managing confidential data, access to master keys, etc. Experience with customer service including communicating with clients in both written and spoken formats, and sending and receiving contracts, invoices/payments, etc. Necessary Licenses or Certifications Work Location Work Location Belk Gym 108 Posting date 08/21/2026 Closing date 08/31/2026 Proposed Hire Date Proposed Hire Date 10/01/2026 Contact Information 9201 University City BlvdCharlotte, NC 28223 Posting Specific Questions Required fields are indicated with an asterisk (*). How did you hear about this employment opportunity? UNC Charlotte Website HERC Job Board Inside Higher Education Mitratech Circa (formerly known as Local JobNetwork) Another Website Agency Referral Advertisement/Publication Personal Referral Other Where did you learn about this posting? (Open Ended Question) Do you have a High School Diploma/GED; or an equivalent combination of education and experience? Yes No Share examples of previous work that highlight your experience with Microsoft and Google software, specifically spreadsheets, docs, mail merges, forms, etc. (Open Ended Question) Describe prior experience in customer service, highlighting communication with clients. (Open Ended Question) What traits and abilities do you possess that equip you to support office workflow? Share past experiences to support your response. (Open Ended Question) Share a time when you’ve had to learn and work with a proprietary software package. How did you engage in the learning process, and what did you do when you hit a roadblock that impeded your ability to operate in that software? (Venture uses multiple university-specific software packages, and it is reasonably likely that you will have to learn new software regularly.) (Open Ended Question) Describe how you handle deadlines and competing priorities. (Open Ended Question) Required Documents Resume / Curriculum Vitae Cover Letter / Letter of Interest Contact Information for References Optional Documents Other Document #J-18808-Ljbffr