Administrative Support Associate

Position Information

General Information


Vacancy Open to
All Candidates


Employment Type
Permanent - Part-time


If time-limited, note appointment end date

Hours per week
30


Months per year
12


Position Number
012687


NC Salary Grade Equivalency
NC02


Classification Title
Admin Support Associate - Journey


Working Title
Administrative Support Associate


Salary Range
$25,155 - $29,168


Anticipate Hiring Range
$25,155 - $29,168


FLSA Status
Non Exempt


Division
Student Affairs


Department
Student Union Activities & Rec (Adm)


Work Unit
Venture


Work Schedule


8:30 am - 3:00 pm; Monday - Friday, with occasional evening and weekend hours required or as necessary. 30-minute meal periods.

Primary Purpose of Position


This position provides the basic administrative support, office management, and resource and procedural assistance for all the programs delivered by Venture, and the office support for four full-time outdoor adventure professionals. Serves as the primary program resource for billing and contractual correspondence with challenge course clients, the registration of participants on trips, and the renting of camping equipment.

Minimum Education/Experience


Required Minimum Qualifications:

Graduation from high school; or an equivalent combination of education and experience.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Essential Job Duties

• Provide front-line customer service, including receiving and welcoming guests, assisting clients with program registrations and payments, answering questions about Venture offerings, etc.
• Record-keeping, including tracking budget expenditures with Excel (after pulling data from Banner), program participation, risk management documentation, etc.
• Current experience or ability to quickly learn computer software including Microsoft, Google, Adobe, Banner, and University-specific applications such as Concur (p-card), Niner-Talent, Imagenow, and NinerEngage.
• Communication with clients regarding invoicing and contracts.
• Submitting deposits from payments received from program registrations.
• Processing hiring documents and time sheets for student and temporary employees.
• Processing paperwork for University procedures including travel, work orders, motor pool requests, petty cash, and p-card reconciliation.
• General administrative support for four full-time employees as needed.
• Supervising administrative student workers assisting with all tasks above.
• Occasional program logistics support such as transporting supplies to program locations.
• Attendance at functions for the purpose of better understanding Venture offerings.

Other Work Responsibilities


Other duties as assigned or needed by the department.

Departmental Preferred Experience, Skills, Training/Education

• Ability to manage a high volume of routine tasks (data entry, deposits, communication with clients, etc.) promptly.
• Manage competing demands that are bound by deadlines.
• Experience with communication and data tracking software such as Google Docs or Word, Spreadsheets, and Forms. Experience with University-specific software such as Banner, ImageNow, Niner Talent, and Niner Engage or equivalent. Experience with creating and editing PDFs.
• Ability to conduct duties defined by the University as "sensitive": handling cash, managing confidential data, access to master keys, etc.
• Experience with customer service including communicating with clients in both written and spoken formats, and sending and receiving contracts, invoices/payments, etc.

Necessary Licenses or Certifications

Work Location
Belk Gym 108


Posting date
08/21/2026


Closing date
08/31/2026


Proposed Hire Date
10/01/2026


Contact Information

Special Notes to Applicants

• If there is a document you feel is relevant to this position that you would like reviewed with your resume and application, you may upload it to the "Other Documents" section of the Applicant Documents.
• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the
  finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. Do not write 'see resume' on your application when completing the job duties section.
• UNC Charlotte Benefits Information: