3PL Operations Manager

Who are we With over 200 brands sold in nearly 180 countries, Diageo is the world’s leading premium drinks company. From global icons such as Johnnie Walker, Guinness and Tanqueray to local favourites like Bundaberg Rum and Mr. Black & Ello, we create brands consumers love. Bring your passion and use your curiosity as you explore, collaborate and innovate. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future. About the Function Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world. Our operation spans more than 100 sites and brings together production, logistics, engineering and supplier partnerships. It’s fast‑paced and hands‑on, with teams working together to ensure quality, efficiency and sustainability at every stage. About the Role The 3PL Operations Manager is responsible for leading Diageo Australia’s end‑to‑end transportation and 3PL warehousing agenda. This role ensures finished goods move safely, efficiently and on time across the national network, overseeing transport execution, warehouse partner performance, customer delivery service, cost control and operational governance. Role Responsibilities Lead national transport and 3PL warehousing operations across customer deliveries, inter‑warehouse transfers, reverse logistics and carrier execution, ensuring service, safety and delivery performance across the network. Manage transport providers and 3PL warehouse partners against agreed contracts, SLAs and targets, driving strong supplier governance, performance reviews and corrective actions where required. Oversee transport execution at Huntingwood, including truck bookings, dock scheduling, carrier coordination, driver check‑in processes and transport documentation. Own transport cost control and budget performance, including spend tracking, invoice validation, rate management, accrual support and identification of productivity and cost‑saving opportunities. Protect customer service and delivery compliance by managing OTIF performance, proof of delivery, retailer requirements and claims resolution across shortages, damages, returns and delivery issues. Ensure transport activities operate in line with Chain of Responsibility, safety, compliance and transport risk requirements, while strengthening business continuity and operational controls. Drive continuous improvement across transport planning and provider performance, claims reduction, digital visibility, network efficiency and CHEP pallet management to improve service, cost and operational performance. Experience & Skills Required Extensive experience in transport, logistics, warehousing or 3PL operations within FMCG, consumer goods, manufacturing, retail or other fast‑paced supply chain environments. Strong experience managing transport providers, 3PL warehouse partners, SLAs, critical metrics and supplier performance across complex distribution networks. Solid understanding of transport operations, customer delivery requirements, claims management, cost control and service performance in a national logistics environment. Knowledge of Chain of Responsibility, transport safety, compliance and risk management requirements within the Australian market. Strong commercial and analytical capability, with experience managing budgets, freight spend, rate cards, invoice validation and identifying productivity opportunities. Proven ability to work cross‑functionally with logistics, customer service, planning, finance, procurement and external providers to solve issues and improve performance. Strong stakeholder management, problem‑solving and continuous improvement skills, with the ability to manage multiple priorities and drive outcomes in a dynamic operational environment. Flexible Working Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one. Rewards & Benefits Competitive reward – Market‑leading salary, performance‑driven bonus and industry perks. Flexible ways of working – Hybrid working with no set office days, empowering you to balance work and life in a way that works for you. Industry‑leading family leave – Generous paid parental leave for all parents, along with support for life’s key moments. Health & wellbeing – Comprehensive support including mental health resources, wellbeing initiatives and employee assistance programmes. Career growth – Access to global opportunities, leading learning programmes and clear pathways for development. Inclusive culture – A values‑led, inclusive environment where you can bring your whole self to work. Product perks – Employee discounts and experiences across our iconic portfolio. Commitment To Inclusion & Diversity We celebrate life, every day, everywhere. We create an inclusive culture where everyone feels valued and belongs. We welcome and celebrate diversity in all its forms and aim to build and champion an inclusive environment for people of different gender, ethnicity, ability, age, sexual orientation, social class, educational background and experiences. Additional Information Worker Type: Regular Primary Location: Huntingwood Applications for this role will close 21 days after posting. #J-18808-Ljbffr