Sr Ticketing Manager, Global Partnerships - LA28 Olympic & Paralympic Games

Who We Are On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year‑round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry‑leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. ESSENTIAL FUNCTIONS & RESPONSIBILITIES We are seeking an experienced Senior Ticketing Manager to support Global Partnerships which include Official Sales Agents (OSAs), National Olympic Committees (NOCs) and International Federations (IFs) for the Los Angeles 2028 Olympic and Paralympic Games. The ideal candidate will ensure efficient ticketing operations, inventory management, and client support while maintaining data accuracy and delivering exceptional service. Primary Responsibilities Ticketing & Inventory ManagementSupport sales to third‑party Official Hospitality Sales Agents (OSAs), National Olympic Committees (NOCs) and International Federations (IFs) with efficient inventory allocation, request analysis, and approval. Apply any discounts in relevant systems and assist with pricing and commission management for third‑party agents. Process returns, exchanges, and cancellations, ensuring compliance with policies. Conduct regular audits to maintain data consistency and accuracy across ticketing platforms. Client & Sales SupportLead seat assignment and ticket delivery processes for OSAs, NOCs, IFs and VIP guests. Ensure real‑time updates of ticketing information and communicate changes to relevant stakeholders. Generate and distribute custom reports for internal teams, clients, and partners. Provide training and supervision to additional ticketing staff as needed. Operational Excellence Collaborate with cross‑functional teams (Global Sales Partnerships, Product & Pricing, Tech, Guest Services, Commercial Experience, Finance, Legal) to ensure seamless ticketing execution, fiscal and legal compliance and premium guest experience. Identify and resolve potential issues affecting ticketing operations or guest experience. Support test events and pre‑Games preparations as required. Client and Team support Assist in the planning and facilitate the delivery of digital tickets to clients and troubleshoot client inquiries. Train and supervise ticketing staff/contractors as needed. Support Sales and Marketing with tailored ticketing solutions. Other ticketing duties, as necessary to support On Location’s successful delivery of the Olympic and Paralympic Games projects and test events. Additional Duties Contribute to process improvements and ad‑hoc projects. Ensure adherence to Olympic ticketing policies and ethical standards. This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice. QUALIFICATIONS Required Education and/or Experience, Knowledge, Skills, and Abilities Minimum 5 years of experience in ticketing for the Olympic and Paralympic Games and other global sporting events with official travel and hospitality providers Minimum 5 years of experience with event ticketing systems and databases Excellent computer skills with high proficiency in Microsoft Office suite, in particular advanced capability in Excel Proficiency in project management applications Strong customer service ethic Strong organizational and time management skills, with ability to multi‑task and manage concurrent priorities Fluent in English Excellent interpersonal skills – written and verbal Ability to work collaboratively within a team Proactive in identifying areas where support can be provided to meet deadlines Preferred Education and/or Experience, Knowledge, Skills, and Abilities Experience working with third‑party Hospitality Sales Agents (HSAs) and NOCs. Knowledge of international ticketing regulations and compliance. Familiarity with CRM systems (Salesforce, HubSpot) and data visualization tools. CORE VALUES As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best. We uphold these values in our quest for excellence: Exceed all service expectations with our customers, our partners, and each other. Create value by enriching people’s lives. Do the right thing and bring others along with us — always. Propel the power of diversity, in thought, team and experience. Partner to generate win‑win solutions. Ignite and empower our team's entrepreneurial spirit. Exude respect and gratitude — treat others as you would want to be treated. COMPENSATION Competitive salary, commensurate with job position and experience. On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national origin, disability, or genetic information. Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevailing current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job‑related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short‑ and long‑term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings. Hiring Rate Minimum: $67,500 annually (minimum will not fall below the applicable State/local minimum salary thresholds) Hiring Rate Maximum: $90,000 annually TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non‑discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non‑discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use. About WWE WWE® is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family‑friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE’s TV‑PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world‑class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal’s streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video‑on‑demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com. About UFC UFC® is the world’s premier mixed martial arts organization (MMA), with more than 700 million fans and approximately 290 million social media followers. The organization produces more than 40 live events annually in some of the most prestigious arenas around the world while broadcasting to over 975 million households across more than 170 countries. UFC’s athlete roster features the world’s best MMA athletes representing more than 80 countries. The organization’s digital offerings include UFC FIGHT PASS®, one of the world’s leading streaming services for combat sports. UFC is part of TKO Group Holdings (NYSE: TKO) and is headquartered in Las Vegas, Nevada. For more information, visit UFC.com and follow UFC at Facebook.com/UFC and @UFC on X, Snapchat, Instagram, and TikTok: @UFC. About IMG IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi‑channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R &A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. About PBR PBR is the world’s premier bull riding organization. More than 1,000 bull riders compete in more than 200 events annually across the televised PBR Unleash The Beast tour (UTB), which features the top bull riders in the world; the PBR Pendleton Whisky Velocity Tour (PWVT); the PBR Touring Pro Division (TPD); and the PBR’s international circuits in Australia, Brazil, and Canada. In 2022, PBR launched the nationally televised PBR Teams league—eight teams of the world’s best bull riders competing for a new championship expanding to 10 teams in 2024—as well as the PBR Challenger Series with more than 60 annual events nationwide. The organization’s digital assets include PBR RidePass on Pluto TV, which is home to Western sports. PBR is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. For more information, visit PBR.com, or follow on Facebook at Facebook.com/PBR, X at X.com/PBR, and YouTube at YouTube.com/PBR. About On Location On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. About Zuffa Boxing Zuffa Boxing is a joint venture between TKO Group Holdings, Inc. (“TKO”) (NYSE: TKO) and Sela, the entertainment conglomerate. TKO serves as managing partner, providing day‑to‑day operational expertise, management, and oversight of the promotion, with executive leadership anchored by UFC President and CEO Dana White and WWE President and TKO Board Member Nick Khan. The promotion aims to reimagine the sport of boxing by evolving the current model to restore the sport’s rightful place in the forefront of the global sports ecosystem. For more information, follow @Zuffa_Boxing on X; and @ZuffaBoxing on Snapchat, Instagram, Threads, and TikTok. #J-18808-Ljbffr World Wrestling Entertainment, Inc.