Warehouse Team Lead

We are seeking an experienced, hands-on Team Lead to direct daily activities at a modern fulfillment and operations center serving high-growth brands. The role supports the Supervisor in meeting department goals. It covers workflow planning, associate training, productivity and quality, and safety on the warehouse floor in a fast-paced environment.

Schedule (two shifts available):

• Sunday through Wednesday, 7:00 AM to 5:30 PM
• Monday through Friday, 12:00 PM to 8:30 PM

Key Responsibilities

• Daily Operations: Make sure the line is staffed and ready each day, including temporary associates. Plan and assign work based on operational priorities.
• Productivity & Quality: Monitor workflow throughout the shift and make sure associates meet daily UPH and quality standards for orders picked and packed.
• Order Fulfillment: Review and prioritize orders. Pick, pack, and prepare completed orders for shipment to meet daily goals.
• Troubleshooting: Resolve simple issues with customer orders, inventory, and daily tasks, and escalate complex issues to supervisors and managers.
• People Leadership: Train, coach, and direct associates on safety, quality, productivity, and warehouse processes. Lead by example.
• Attendance & Compliance: Track daily attendance and timeclock adherence. Make sure associates follow SOPs, customer requirements, and company policies.
• Safety: Follow OSHA and company safety standards, run routine safety checks, and keep work areas clean and organized.
• Communication: Share daily priorities and expectations with the team. Report issues, staffing concerns, and productivity updates to leadership.
• Additional Support: Help with process improvements, special projects, and other duties as assigned.

Requirements & Qualifications

• Experience: 1–3 years in warehouse or fulfillment operations, required. Experience at a large-scale logistics, 3PL, or distribution operation (such as DHL, Amazon, GXO, or Penske) is strongly preferred.
• Leadership: Proven ability to lead a small team of 5–10 and to train and develop staff.
• Education: High school diploma, GED, or equivalent, required.
• Computer Skills: Comfortable with Google Suite and Microsoft Office. WMS experience is a plus.
• Communication: Strong communication skills with personnel at all levels. Able to motivate peers toward a common goal.
• Problem Solving: Strong conflict resolution and problem-solving skills, with a high sense of urgency.
• Flexibility: Able to work weekends and holidays as needed.
• Reliability: Outstanding safety and attendance record.
• Language: Bilingual in English and Spanish, a plus.

Benefits

We value our team members and offer a benefits package, including:

• Health Insurance
• Retirement Plan
• Paid Sick Leave

Salary/Compensation: $21.00 - $25.00 per hour