Warehouse Lead

Warehouse Will Call Lead

The position of Warehouse Will Call Lead is responsible for all aspects of warehouse functions including the receiving, storing, handling, shipping, and preparing of product for customer will call while maintaining the warehouse in a safe and orderly fashion. The lead will help the department run smoothly and efficiently by reviewing all work done by other warehouse workers before the product leaves the facility.

$22.00-27.00 per hour; M-F, 7 a.m.-4 p.m.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Ensure facility, equipment, fleet upkeep and regular maintenance are set to a high standard.
• Oversee a team of employees and hold them accountable for their performance, attendance, and punctuality. Be able to communicate and conduct write ups and reviews accordingly.
• Support and coordinate pick up/transfer/delivery activities.
• Check all orders leaving the facility to verify they are correct.
• Verify correct equipment handling (furnaces, condensers, and coils) and inspections.
• Verify proper care and regular maintenance of the Loading Equipment (Forklifts, Wave-pickers, Pallet-jacks, etc.)
• Verify completion of daily inspections on Loading Equipment
• Accurately receives material coming into the facility and stock locations in a prompt manner to accommodate the customer.
• Verifies the quantity and description of materials received by checking merchandise against the packing lists and transfer orders.
• Receive all merchandise in a timely manner into the system/locations.
• Stocks materials on shelves in designated area.
• Assembles and fills orders to be shipped from stock and places orders on pallets, shelves, staging areas. Verifies quantities and items being shipped against the customer order ticket. Marks material with identifying information using appropriate method.
• Ability to navigate and problem solve issues within the RFID warehouse management system and host order system, to include responding to emails in a timely manner.
• Creates and maintains a safe work environment. The branch facility must be kept in a clean and organized manner to reduce or eliminate obstacles and thereby create a safe and accident-free environment. The Warehouse Will Call Lead must be aware of and fully understand all safety rules and procedures as directed by the company. The Warehouse Will Call Lead ensures that all warehouse employees and drivers follow all safety rules and procedures and are properly trained to conduct their job in the safest manner possible. The Warehouse Will Call Lead will answer to the Safety Director regarding all aspects of the company safety program.
• Ensures communication of and compliance with all company human resource policies and procedures.
• Troubleshooting issues and following up with customers to ensure the correct merchandise is on time and to the correct customer in a timely manner.
• Assists customers in loading their orders.
• Assist in preparing/picking orders for parcels and shipments for shipping or mailing.
• A keen attention to detail is required and an ability to meet deadlines.
• Excellent attendance record required.
• Ability to work overtime as needed.
• Ability to transport, gather, distribute, and stock material in a safe, efficient, manner.
• Other duties as assigned to keep warehouse always organized and orderly.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED
• General knowledge of warehouse procedures and ability to operate material handling equipment in a safe manner.
• Ability to effectively communicate with co-workers to aid in satisfying customer requirements.
• Ability to organize and prioritize job tasks and requirements.
• Dependable to be relied on to get the job done.
• Ability to pass a background check and drug test.

LANGUAGE SKILLS: Ability to write and read routine reports or job orders. Ability to speak effectively with customers or employees within the organization. Ability to speak, read and hear English.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure using whole numbers, fractions, and decimals.

REASONING ABILITY: Ability to interpret documents and instructions furnished in written, oral, or schedule form. Ability to organize and prioritize job projects and requirements.

ATTENDANCE DEMANDS: Attendance is required Monday through Friday within normal business hours as established by the Warehouse Supervisor. Employees may be required to work overtime.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use hands to grasp and lift and to reach with hands and arms. The employee is occasionally required to sit, climb, and balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific visual abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The noise level in the work environment is usually loud. Exposure to hot and cold temperatures. Employees would be working both inside and outside and on elevated balconies.